BMW of Owings Mills

I recently purchased a BMW 335xi from Northwest BMW and John Kim. John made me feel very comfortable and did not rush me in purchasing my car. John is not your typical salesman and I would highly recomme John Kim. John made me feel very comfortable and did not rush me in purchasing my car. John is not your typical salesman and I would highly recommend him to all my friends. More

Greg Bryant is a exceptional sales person and I have enjoyed my car buying experience with him. I am confident that when it is time to purchase my next BMW I will contact Greg for his assistance. enjoyed my car buying experience with him. I am confident that when it is time to purchase my next BMW I will contact Greg for his assistance. More

I truly had an awesome buying experience. I not only plan to buy BMW from here on out, but I plan on buying from Northwest. plan to buy BMW from here on out, but I plan on buying from Northwest. More

Great experience from start to finish. Tyrone was easy to work with. It was a quick process to get the deal done. CPO is in great shape. work with. It was a quick process to get the deal done. CPO is in great shape. More

JAY HAS BEEN VERY PROFESSIONAL TO ME, AND I ENJOY HIS DEAMEANOR AS A SALESMAN. HIS WILLINGNESS TO HELP A CUSTOMER IS REMARKABLE. I PLAN TO RETURN TO WORK WITH HIM ON A POSSIBLE TRADE DEAL FOR A 2010 NISS DEAMEANOR AS A SALESMAN. HIS WILLINGNESS TO HELP A CUSTOMER IS REMARKABLE. I PLAN TO RETURN TO WORK WITH HIM ON A POSSIBLE TRADE DEAL FOR A 2010 NISSAN MAXIMA (RED), TRADING MY 1991 TOYOTA COROLLA WITH 89,000 MILES More

Super experience! Found the car through my USAA service, test drove it with ease, terrific staff attending to me and my dog. I couldn't have picked a better place to go to. I can't wait to share my experi test drove it with ease, terrific staff attending to me and my dog. I couldn't have picked a better place to go to. I can't wait to share my experience. More

My experience with Northwest BMW and Kenny Hobbs was exceptional from initial contact until I took delivery of my 2014 435ix. I received a great price and while waiting the six weeks for my special ord exceptional from initial contact until I took delivery of my 2014 435ix. I received a great price and while waiting the six weeks for my special order Kenny remained in contact with updates. Everyone should experience purchasing a car with excellence the way Northwest specifically Kenny Hobbs does it. More

Perfect and professional ! Staff is great and I have been Perfect and professional ! Staff is great and I have been a long time customer. I have purchased many cars from Northwest. Service and Courtesy in Perfect and professional ! Staff is great and I have been a long time customer. I have purchased many cars from Northwest. Service and Courtesy in the best. I will buy again. More

It is easy for us to give highest marks to Ken, George and the support staff at NW BMW. This is the third vehicle in the past 16 months that a member of my family has purchased from Ken at Northwest. Ken and the support staff at NW BMW. This is the third vehicle in the past 16 months that a member of my family has purchased from Ken at Northwest. Ken is terrific, and so is George, his manager. Our trade and purchase process was fair, congenial, and low stress. During each transaction, the atmosphere was professional, yet personal. Our discussions of trade value and new vehicle costs were reasonable and forthright. Our perspectives and opinions were valued. WE appreciated the personal attention that we received. Our most recent vehicle purchase was my 20th as the primary or co-buyer. In all, my wife and I have owned seven different brands of vehicles. Three of the four BMW's that we have owned have been purchased at NW, through Ken Hobbs. Our trade and purchase experiences with Ken and NW have been superior to any prior experiences with any manufacturers. Because of Ken and George's approach to sales, they have earned our trust in their dealership. Consequently, all of our service needs are handled at NW as well. More

I would like to formally express my sincere appreciation for the outstanding customer service experience I recently had at Northwest BMW. From the time my wife entered my name on the website for a pre-owne for the outstanding customer service experience I recently had at Northwest BMW. From the time my wife entered my name on the website for a pre-owned Toyota 4 runner, I was immediately contacted by Northwest BMW and given an appointment. My appointment was at 1 PM and by 4 PM I was in my new vehicle heading home. Northwest sales rep Tyrone Greene had immediately set up my test drive, negotiated the price to my satisfaction and completed my vehicle purchase. Tyrone was efficient, effective and pleasant to work with. I highly recommend Tyrone and the Northwest BMW team, for new or pre-owned. More