BMW of Owings Mills

New car purchase I do not think it is possible to have a better experience with any automobile salesperson or dealership. True professionals. John gave us every possib I do not think it is possible to have a better experience with any automobile salesperson or dealership. True professionals. John gave us every possible accommodation. It was absolutely the best experience I have ever had purchasing a new car. More

Superstar Treatment!!! Do you want to be valued and treated as a superstar when you're already stressed out looking for the perfect vehicle for yourself? Don't know what yo Do you want to be valued and treated as a superstar when you're already stressed out looking for the perfect vehicle for yourself? Don't know what you want? Ask for Angel Casas or Kenny Hobbs while you're there, but honestly ask for anyone at Northwest BMW to assist you in your search. I am sure they will know exactly what you want after talking with you. You can rely on anyone at Northwest BMW to listen to you and not shove you into a vehicle any other dealer may think you need or want. They are kind, attentive and almost too fun to work with. When I was losing hope of finding my vehicle Angel emails me "I found your car!" It was exactly the car I wanted. When Angel was out Kenny was kind enough to show me the vehicle. Make and Model was on point, Color was on point, Price was on point, and Options were on point. Overall experience rating is through the roof! More

Unforgettable! I usually hate buying cars because I never feel like I'm being treated right or honestly. The team at NW BMW was truly excellent and made me feel at h I usually hate buying cars because I never feel like I'm being treated right or honestly. The team at NW BMW was truly excellent and made me feel at home. I would recommend them to anyone thinking about purchasing a car. More

Northwest BMW Sales Everyone was really nice and genuinley seemed to want us to be happy with how were treated as well as the deal the we got. Jay was awsome! I feel like Everyone was really nice and genuinley seemed to want us to be happy with how were treated as well as the deal the we got. Jay was awsome! I feel like I've made a new friend. More

Great!!! I just purchased a BMW 335I Hard Top Convertible… Can you say love at first sight? :) Also, the Sales and Finances ppl were completely awesome. I just purchased a BMW 335I Hard Top Convertible… Can you say love at first sight? :) Also, the Sales and Finances ppl were completely awesome. More

"One Stop Shopping!" I have owned Acura's since 1998. On Saturday, April 26, 2014, I decided to visit the Northwest BMW Dealership and speak with my former Acura contact I have owned Acura's since 1998. On Saturday, April 26, 2014, I decided to visit the Northwest BMW Dealership and speak with my former Acura contact, Tyrone Green. We had extensive conversations regarding BMW options for purchase. In addition, I had the opportunity to Test-Drive a sport model. He asked that I come back on Monday, April 28th so that I could drive others. To my surprise, I purchased a 2014 535ixDrive Sedan. This experience was- "One-Stop Shopping" in that: 1. I was able to Test-Drive 2. I was given several options 3. I was not pressured in any way to decide 4. I was consistently greeted and treated respectfully 5. All in One Day, I interacted with Management and Specialists The closing of the the deal was-------"One-Stop Shopping!" Raymond E. Banks, Sr., PH.D April 29, 2014 More

Outstanding Mr Bryant was welcoming, patient and HONEST. If he were not a determined salesman I would not have left a happy customer. I had issues with my credit Mr Bryant was welcoming, patient and HONEST. If he were not a determined salesman I would not have left a happy customer. I had issues with my credit report revealing false information. Mr Bryant took the time to ask me about this issue, and then gave me an opportunity to provide documentation of truth. I came into the dealership expecting to drive away in a used vehicle. Instead I drove away in a brand new car! I was ECSTATIC because I have not owned a new vehicle in 14 years. I told Mr Bryant what I wanted, and he delivered ... down to the last detail! I have already recommended him and this dealership to my family and friends. Even the people I met in the financing department were quick and pleasant to work with (Ms Janee and Mr Bob and the gentleman who showed me how to operate my vehicle). More

Great Experience The staff at Northwest were very friendly and a pleasure to do business with. I never felt pressured to purchase my vehicle and they were very willing The staff at Northwest were very friendly and a pleasure to do business with. I never felt pressured to purchase my vehicle and they were very willing to answer any questions I had about the car. More

I TRULY ENJOYED MY EXPERIENCE I HONESTLY DID NOT COME THAT DAY TO PURCHASE A VEHICLE. JAY REALLY WORKED WITH ME TO FIND THE ONE THAT BEST SUITED ME. HE MADE ME FEEL COMFORTABLE IN I HONESTLY DID NOT COME THAT DAY TO PURCHASE A VEHICLE. JAY REALLY WORKED WITH ME TO FIND THE ONE THAT BEST SUITED ME. HE MADE ME FEEL COMFORTABLE IN MAKING THAT DECISION. HE WAS PATIENT AND VERY KNOWLEGABLE ABOUT THE BMW'S. I HAVE ALWAYS WANTED TO OWN ONE AND THAT DAY HE MADE THAT DREAM OF MINE A REALITY. HE IS AMAZING AND I WILL DEFINATELY SEND ANYONE I KNOW LOOKING TO PURCHASE A CAR HIS WAY. THANKS AGAIN!!!!!!!!!!!!! THIS WAS MY SECOND VEHICLE PURCHASED FROM HIM AND I WILL DEFINATELY BE A LIFE LONG CUSTOMER!!!!!!! More

Sales Experience John Kim was a pleasure to work with. He worked at a pace that I was comfortable. He answered my questions, worked on the offer, and was as supportive John Kim was a pleasure to work with. He worked at a pace that I was comfortable. He answered my questions, worked on the offer, and was as supportive of my needs as possible. I would highly recommend him to anyone interested in a new or used BMW. More