BMW of Owings Mills

Purchasing a new X5 Great culture of friendliness. Every body, from sales to service, is accommodating and eager to help. Wonderful experience to purchase or lease a vehi Great culture of friendliness. Every body, from sales to service, is accommodating and eager to help. Wonderful experience to purchase or lease a vehicle. Best experience I have ever had in over 40 years with any automobile dealership. More

BMW purchase John was very helpful, answered all our questions. We did not feel pressured to buy. I would definitely recommend him to my friends and colleagues. John was very helpful, answered all our questions. We did not feel pressured to buy. I would definitely recommend him to my friends and colleagues. More

Outstanding My experience with this dealership was outstanding. As I was purchasing my leased vehicle, I had many questions since this was my first time purchasin My experience with this dealership was outstanding. As I was purchasing my leased vehicle, I had many questions since this was my first time purchasing a car in this manner. Every question was answered and every phone call was returned. Everyone I dealt with was extremely courteous, honest and forthright. Although my purchase was small compared to the cost of a new vehicle sale, I cannot imagine how the treatment I received could have been any better. When i first leased the car, I took delivery at the BMW Performance Center. Awesome experience. The guys at Northwest were extremely helpful and positive about the process, unlike a nearby dealership that discouraged what turned out to be an experience of a lifetime. Although there are dealerships closer to me, when I purchase a new BMW, it will be with Northwest. More

Fantastic team! Everyone that I worked with when I decided to trade-in my X3 and purchase a new 328i was great. Jeremy and Jim in service have always been incredibly Everyone that I worked with when I decided to trade-in my X3 and purchase a new 328i was great. Jeremy and Jim in service have always been incredibly friendly, knowledgeable, and helpful. Kenny in sales was very flexible, accommodating and patient while I took time to decide exactly which car to purchase. Bob and Janee were also very friendly. It was a pleasure working with each of these individuals. Northwest BMW has a fantastic team. Thanks for a great experience. More

Thank you We were very pleased with the excellant service shown by all enployees and were delited with Ken Hobbs who took a great deal of time putting together We were very pleased with the excellant service shown by all enployees and were delited with Ken Hobbs who took a great deal of time putting together a satisfactory deal. More

My BMW Lease I have leased a number of vehicles through Northwest BMW. I always return to this dealership for my next lease. They are easy to deal with and it is I have leased a number of vehicles through Northwest BMW. I always return to this dealership for my next lease. They are easy to deal with and it is always a pleasant experience. Being able to stop by the service department on a Saturday is also a big plus for me. Jack Rubin More

Best car purchase experience! This dealership and their employees exceeded my expectations! They truly treat their customers with Respect and aim to please! My car salesman Eric Lo This dealership and their employees exceeded my expectations! They truly treat their customers with Respect and aim to please! My car salesman Eric Lowery was knowledgeable and very patient! I'm locked in #teamBMW 4 Life More

Smooth from beginning to end Everything about this transaction was painless and easy. Kenny Hobbs is a pleasure to work with as is everyone I came in contact with. I feel I was Everything about this transaction was painless and easy. Kenny Hobbs is a pleasure to work with as is everyone I came in contact with. I feel I was treated fairly and respectfully every step of the way. I've been very happy over the years with the Service department (especially Murray Carter) and can now recommend the New Car sales experience as well. Well done. More

Best NEW car purchase experience! From the moment that I stepped on the dealership lot, I was greeted with care, love and a boat-load of enthusiasm! I sat down with my sales person and From the moment that I stepped on the dealership lot, I was greeted with care, love and a boat-load of enthusiasm! I sat down with my sales person and discussed with him where I was financially and what type of car I wanted to be in and he made the deal make sense to me. This is in turn lowered my level of anxieties of purchasing a new car and being comfortable with my payment. They worked to get every incentive that i could earn, so much so, that they got a better interest rate after I had left the dealership with my new car and they called me to come back in order for me to take advantage of the lower rate! If that's not AWESOME than I don't know what is. More

Great Experience at Northwest BMW I went to Northwest BMW because of the amazing and friendly service received by their service department. I thought if their service is this good, I I went to Northwest BMW because of the amazing and friendly service received by their service department. I thought if their service is this good, I would give their sale department a shot. I was not disappointed Angel and the team at Northwest BMW were attentive, responsive and friendly. More