BMW of Owings Mills
Owings Mills, MD
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528xi Anniversary Gift All I can say is WOW!!!!! I've always wanted a BMW but I wasn't expecting it for my anniversary. The cars looked great on the lot and I had the harde All I can say is WOW!!!!! I've always wanted a BMW but I wasn't expecting it for my anniversary. The cars looked great on the lot and I had the hardest time selecting which one I wanted but when we ran into Mr. Dunneille Anderson @Northwest BMW in Owings Mills, MD he made the decision making process so much easier. From the test drive to finalizing all of the paperwork, our experience with Mr. Anderson, Mr. Paul Angel and Ms. Janee Clark was absolutely outstanding. I think that I will be a BMW customer for life. I have never had this type of treatment from a car dealership. Everyone made us feel like we were family. No pressure just an overall great experiecene (great conversation with all of the staff and a great deal.) We will be back to visit our Northwest BMW family in Owings Mills, MD for our next vehicle. Thanks guys, you all are awesome!!!!!!!! More
Amazing Experience We had been to other BMWs in the area and in Florida and I was blown away by Angel's professionalism and patience. I arrived with my learner's permit We had been to other BMWs in the area and in Florida and I was blown away by Angel's professionalism and patience. I arrived with my learner's permit in hand along with my 4 year old and my husband. He listened to my needs for a first car with children. He was so kind and helpful and guided me to the car that would be best suited to me. After our first meeting we left without buying anything because we were leaving for vacation. Angel did not inundate us with calls like the other dealerships rather he gave us the space and time to make a decision. We ultimately called Angel toward the end of our vacation and ordered the car over the Internet and Telephone. I was shocked how easy and convenient it was. We called Angel because we liked his no pressure, always here for you, no question is silly, relaxed, knowledgeable, professional attitude. On top of that he gave us the most competitive price. Angel also kept the lines of communication open as we waited for our car to arrive. I honestly wouldn't change a thing about this experience. Angel made buying my first car such a pleasure. I would definitely recommend Angel to anyone in the market for a new car. More
428ix convertible - awesome I visited the Northwest BMW dealership to consider an alternative to the Audi A-5 convertible. I met Angel Casas, the BMW Client Advisor, talked about I visited the Northwest BMW dealership to consider an alternative to the Audi A-5 convertible. I met Angel Casas, the BMW Client Advisor, talked about the all-wheel drive 428 convertible and, on his advice, took it for a test drive. The rest, as they say, is history. I was able to order exactly what I wanted from the factory (not possible through Audi) and received the car just last week. Angel was one of the most professional sales advisors I've ever had the pleasure of working with. No high pressure; a fair price and total honesty. I can't say enough nice things about the experience at Northwest BMW, I highly recommend the dealership and Angel as the Client Advisor. The car was delivered in perfect condition. Northwest staff took me through the vehicle to get acquainted with all the technology. They are a first class operation. Definitely recommended. More
Melvin Bey was outstanding. We were shopping for a new car for our son who is a college student. Melvin was not only incredibly personable but very knowledgeable of the various m We were shopping for a new car for our son who is a college student. Melvin was not only incredibly personable but very knowledgeable of the various makes/models. He took the time to listen to our needs and recommended a few items we were not even looking at. Thru his advice we ended up with not only 1 car but walked out purchasing 2 cars. It has been a week and my son and I are very happy with our BMW and Range Rover. We will be back to see Melvin in a few months when our Mercedes lease is up..I would highly recommend Melvin you won't be disappointed. More
BMW x6 50 This is my second time purchasing a car from Tyrone Greene. My experience was even better than the first. He was definitely professional and helpful This is my second time purchasing a car from Tyrone Greene. My experience was even better than the first. He was definitely professional and helpful and I would definitely recommend him to anyone looking for a quality used vehicle. More
Mr. Scardy Maceus I worked with Tyrone as I purchased my 2008 acura rl. I told Tyrone that I was looking for this specific vehicle for some time. He was very personable I worked with Tyrone as I purchased my 2008 acura rl. I told Tyrone that I was looking for this specific vehicle for some time. He was very personable, understanding, and I could really relate to him. He didn't try to give me any salesman pitch. He maintained his professionalism while working to get me the best deal possible. I would recommend anyone to work with Tyrone and the rest of the sales crew. I drove from out of state to look at my new vehicle and did not leave disappointed. Thanks alot Tyrone. More
A completely satisfying experience. I recently purchased a 2012 CPO BMW Z4 from Northwest BMW in Owings Mills, MD. The Client Advisor I worked with was Tyrone Greene. The car I was inte I recently purchased a 2012 CPO BMW Z4 from Northwest BMW in Owings Mills, MD. The Client Advisor I worked with was Tyrone Greene. The car I was interested in was a new arrival and hadn't been serviced and detailed as of my first visit, but as soon as it was Tyrone called and invited me and my wife to return for a closer inspection and test drive. We did return and I concluded it was the right car for me. After a short negotiation on price we concluded the transaction and I drove off in my new car. Throughout the process Tyrone was very friendly, courteous, helpful and professional, as was everyone else I dealt with at Northwest BMW. I would definitely buy from them again and give them my highest recommendation. More
Purchasing a new X5 Great culture of friendliness. Every body, from sales to service, is accommodating and eager to help. Wonderful experience to purchase or lease a vehi Great culture of friendliness. Every body, from sales to service, is accommodating and eager to help. Wonderful experience to purchase or lease a vehicle. Best experience I have ever had in over 40 years with any automobile dealership. More
BMW purchase John was very helpful, answered all our questions. We did not feel pressured to buy. I would definitely recommend him to my friends and colleagues. John was very helpful, answered all our questions. We did not feel pressured to buy. I would definitely recommend him to my friends and colleagues. More
Outstanding My experience with this dealership was outstanding. As I was purchasing my leased vehicle, I had many questions since this was my first time purchasin My experience with this dealership was outstanding. As I was purchasing my leased vehicle, I had many questions since this was my first time purchasing a car in this manner. Every question was answered and every phone call was returned. Everyone I dealt with was extremely courteous, honest and forthright. Although my purchase was small compared to the cost of a new vehicle sale, I cannot imagine how the treatment I received could have been any better. When i first leased the car, I took delivery at the BMW Performance Center. Awesome experience. The guys at Northwest were extremely helpful and positive about the process, unlike a nearby dealership that discouraged what turned out to be an experience of a lifetime. Although there are dealerships closer to me, when I purchase a new BMW, it will be with Northwest. More