BMW of Owings Mills

Buying a 640ix I think the entire staff was very accommodating and easy to work with. They made buying easy and we thorough in explaining the operations of the new c I think the entire staff was very accommodating and easy to work with. They made buying easy and we thorough in explaining the operations of the new car More

Great staff We went in armed to do battle but were disarmed by the no BS and fair negotiating of the staff. Very friendly, patient and respectful. We went in armed to do battle but were disarmed by the no BS and fair negotiating of the staff. Very friendly, patient and respectful. More

Great cars, Amazing people Purchasing my vehicle was a peak experience because I have encountered really amazing people at Northwest. BMW obviously sells itself, so you don't ne Purchasing my vehicle was a peak experience because I have encountered really amazing people at Northwest. BMW obviously sells itself, so you don't necessarily need people to share information about BMW because its reputation precedes itself. What you can't sell is empathy, compassion, and genuine attitudes. I have met and been counseled by caring and knowledgeable leaders in the car industry who shared their enthusiasm from the beginning of the process, until the end when I pulled out at 10 pm (when they should have been with their families). Thank you Northwest More

loved this dealership, will definitely go back!! everyone at this family owned dealership is extremely polite and knowledgeable. We got two cars from Frank even though we lived an hour and a half awa everyone at this family owned dealership is extremely polite and knowledgeable. We got two cars from Frank even though we lived an hour and a half away from this dealership. but the service we got here brought us back again for the second car and now will definitely go back for the third car. More

Great experience ! John really took his time with no pressure selecting a car that met my needs .,. I had a pretty clear picture of what I wanted and walked away with th John really took his time with no pressure selecting a car that met my needs .,. I had a pretty clear picture of what I wanted and walked away with the right vehicle with John's help .He takes great care of his customers and spent time helping me make the best decision for me . Nice to find a salesperson with the customers best interest in mind and very knowledgable about the industry and what's involved in making the customer happy . Thumbs up ! More

Awesome experience They have a great staff. They treated me with respect the whole time. I would definitely recommend them to my friends. Thank you so very much. They have a great staff. They treated me with respect the whole time. I would definitely recommend them to my friends. Thank you so very much. More

A network of supportive, informed individuals My experience at Northwest BMW was the most respectful experience I have had in purchasing a luxury car. Karen Anderson was knowledgable of my needs a My experience at Northwest BMW was the most respectful experience I have had in purchasing a luxury car. Karen Anderson was knowledgable of my needs and interests as I moved seamlessly through the purchasing process. Each Northwest BMW representative who supported me after my purchase engaged me in conversation and the experience as if I was TOP PRIORITY. More

just by chance thought i would pull onto the bmw car lot and see what's new. after a quick pep of all the cars from the 3's thru 8's, mr casas welcomed me and asked thought i would pull onto the bmw car lot and see what's new. after a quick pep of all the cars from the 3's thru 8's, mr casas welcomed me and asked if he could help me. we talked cars for awhile, i thanked him and got in my car to leave. well, my car would not start! mr casas called service department to assist me with my car. they could not get started. found out bad starter over $1000 repair. left my car on the lot, went home and returned the next day. "why put that money into repairs instead of a new car?" mr casas asked. made sense to me. today i am a happy owner of a brand new bmw thanks to the fine service mr cases provided me. i love a happy ending :-) thank you sooooooooooo much mr. angel casas !!!!!!!!!!!!! carey bridgers More

Great & professional Would definitely buy another car here. Very pleasant experience. Look forward to a future purchase. Sales person Karen Anderson very professional e Would definitely buy another car here. Very pleasant experience. Look forward to a future purchase. Sales person Karen Anderson very professional even had an opportunity to meet general manager William Weller who made us feel very comfortable. This is our first BMW and not our last. More

BWX X5 purchase at Northwest We had been considering the purchase of a BMW X5 among other luxury SUVs for several months and as someone that dislikes the car buying process it was We had been considering the purchase of a BMW X5 among other luxury SUVs for several months and as someone that dislikes the car buying process it was not a something that I looked forward to. Fortunately, we encountered Barbara R. through the sales process. She was easy to deal with, responsive, knowledgable with respect to the product, and ensured a smooth process from the time we walked into the showroom to delivery. The price was competitive with online comparables and we would buy another car at this dealership. More