BMW of Owings Mills

fast, easy, freandly, enjoable The service and care is outstanding. Accommodation of our needs and requests fast, courteous and absolute Special thanks to new cars sales manager K The service and care is outstanding. Accommodation of our needs and requests fast, courteous and absolute Special thanks to new cars sales manager Kenny Hobbs More

Worth the drive my experience in purchasing a used car brought me here from South Jersey. Derek Walker went well above in making sure all my questions were answered my experience in purchasing a used car brought me here from South Jersey. Derek Walker went well above in making sure all my questions were answered and the car was explained and perfect for me. He was professional and made me feel important. No question was unanswered. Frank and Janai (sp) ? Were friendly and helpful. Great experience! More

new purchase of bmw x3 John Kim was absolutely excellent to work with. He is low key, very helpful and very thorough. He followed up with all my questions and made the ent John Kim was absolutely excellent to work with. He is low key, very helpful and very thorough. He followed up with all my questions and made the entire sale process very easy and quick. I would recommend him and Northwest without reservation. I even had my M5 serviced there and it was great too. More

Great service excellent work very helpful knowledgeable on point would recommend to others polite positive attitude very detailed considerable patient res service excellent work very helpful knowledgeable on point would recommend to others polite positive attitude very detailed considerable patient responses Cheerful and happy environment More

fantastic Well to start things off I had a wonderful experience with north west BMW never in a million years would I be having a car from northwest BMW and gett Well to start things off I had a wonderful experience with north west BMW never in a million years would I be having a car from northwest BMW and getting approve. When they say come get your car that's exactly what they mean.You never waiting long they get you in and out with that fantastic customer service. MR Bryant makes you feel so good about everything he is amazing at what he does for his customer speaking from experience cause of his amazing customer service I'm always going to remain as a great customer More

Second vehicle from in less than a year Great service. Felt a real interest in having my business. John Kim is very responsive and professional. I shall go to NW for my next car. Great service. Felt a real interest in having my business. John Kim is very responsive and professional. I shall go to NW for my next car. More

Awesome I was greeted by my sale person outside. He ask could he help me and I told him I was looking for John Kim. Well, he was John Kim looking like a milli I was greeted by my sale person outside. He ask could he help me and I told him I was looking for John Kim. Well, he was John Kim looking like a million bucks. I do believe appearance is everything. He was kind, knowledgeable and completed the sale. I was pleasantly surprised how quickly I was approved. The staff from beginning until the end was excellent, one of the ladies gave me a hug to reassure me. I am still in shock. Thank you Northwest BMW. You have never let me down. Oh, this is my second BMW and the customer service has gone above a 10. More

Exceptional Service My entire purchasing experience was excellent. Worked with Frank, Kenny and Angel. They took care of me through the whole process and kept me well i My entire purchasing experience was excellent. Worked with Frank, Kenny and Angel. They took care of me through the whole process and kept me well informed the entire way. Very professional, friendly and attentive to all my needs. It's difficult to find a better set of people in the car business. More

A1 customer service and professional. I've bought many cars in my years and I must say at Northwest BMW dealership was my best experience very polite and professional and they worked out t I've bought many cars in my years and I must say at Northwest BMW dealership was my best experience very polite and professional and they worked out the best deal ever! Even though I live 56 miles away I can honestly say I would drive that 56 miles again just to buy another vehicle from Northwest BMW. More

Very Satisfied ! I was particularly impressed with my sales representative Mrs. Karen Anderson. She welcomed me and made me feel at home as she walked me through the B I was particularly impressed with my sales representative Mrs. Karen Anderson. She welcomed me and made me feel at home as she walked me through the BMW experience. I am very pleased with my 535 xi . More