BMW of Owings Mills

I feel very good This dealer is a really good dealer, when you want to know some information, the workers in this dealer are really want to help you, and the price is This dealer is a really good dealer, when you want to know some information, the workers in this dealer are really want to help you, and the price is fair. More

false advertisements Purchase a MERCEDES Benz ML 350. It had 19K on the odometer on the papers the mileage was 23K. It had a dint on the driver side had it fited. When I d Purchase a MERCEDES Benz ML 350. It had 19K on the odometer on the papers the mileage was 23K. It had a dint on the driver side had it fited. When I drop off my car it had 20K when I pick it up it had 24K. This pretty much tells you that they had reset the odometer for a lower mileage so that u think u getting a good deal and won't bargain. They sold a car with 2 new front tires and 2 worn out rear tires. Why would you do that and then said BMW dealer gurentee 100% satified product. Manager was really rude and nasty about it! Don't buy here!! Bad business More

Great experience I purchased a pre-owned BMW from Northwest and my experience was awesome. From the salesperson (Karen Anderson) to the Pre-owned manager (Eric Lowrey I purchased a pre-owned BMW from Northwest and my experience was awesome. From the salesperson (Karen Anderson) to the Pre-owned manager (Eric Lowrey) the whole experience was very satisfying. Your client services person (Janae) was awesome as well. Your team attended to all my needs and made me feel like my business was important to each of them. Even the finance person was friendly!!!!!! Thank you Northwest BMW for a wonderful car buying experience. More

awesome The staff at the Northwest BMW dealership demonstrated that they care about their customers by offering a pleasant and friendly atmosphere. Througho The staff at the Northwest BMW dealership demonstrated that they care about their customers by offering a pleasant and friendly atmosphere. Throughout the buying process, I was provided with a detailed explanation to all of my questions and concerns. In essence, I had a pleasant experience. Kudos to the entire staff !! More

Great Team The thing that I appreciate the most about the dealership is that they worked together through my whole buying experience. From sales, to client serv The thing that I appreciate the most about the dealership is that they worked together through my whole buying experience. From sales, to client services to finance I thoroughly enjoyed the experience. The dealership worked hard for my business and wanted to make sure I was satisfied. That effort goes a long way in my book. More

An Amazing Experience I just leased a 2015 528i and I was so appreciative of the assistance I received in choosing the BEST option for me. I had a few options, though Barba I just leased a 2015 528i and I was so appreciative of the assistance I received in choosing the BEST option for me. I had a few options, though Barbara Ryland was thorough in helping me decide which would be in my best interest, and I appreciate that. She was patient with me and took extra time making sure that I had everything that I hoped for. She was amazing! The entire team at Northwest was always so welcoming. Bob Harris was so nice he felt like an old friend and Janee Clark was a breath of fresh air. I am more than happy with my decision and grateful for the experience, especially the assistance from Barbara. I would recommend any of my friends and family to Barbara and the team at Northwest BMW. Thank you for everything! More

Exciting experience This is my first BMW, and I have to say that the whole experience was positive. Everyone was kind and patient with me as I quibbled over colors. Comin This is my first BMW, and I have to say that the whole experience was positive. Everyone was kind and patient with me as I quibbled over colors. Coming into the dealership was fun, exciting, and a satisfying time for me. I love my car. More

Great service with no pressure to buy From the moment I walked in to the moment I walked out, I was treated with respect and kindness by Britton, John Kim, and entire staff at Northwest. T From the moment I walked in to the moment I walked out, I was treated with respect and kindness by Britton, John Kim, and entire staff at Northwest. There was never pressure to buy and Britton had answered all my questions in a timely manner and was always helpful. I went to numerous dealerships and didn't get the amazing service like I did at Northwest. The guys in sales and service are all friendly and very pleasant. I bought the 2016 X5 and very pleased I bought here and will be back in few years to get another one. Great job Britton!! More

Amazing experience Just purchased a 328i and was incredibly impressed with the professionalism of the entire team. No pressure sales, informative sales rep, and extremel Just purchased a 328i and was incredibly impressed with the professionalism of the entire team. No pressure sales, informative sales rep, and extremely courtesy assistance throughout the entire experience. More

Took my 750li in for an routine maintance check up I give this dealership 10 stars if I could very helpful in everyday from start to finish service advisor Jeremy took care of me as soon as I arrived. I give this dealership 10 stars if I could very helpful in everyday from start to finish service advisor Jeremy took care of me as soon as I arrived. Following the young lady at courtesy loan desk helped me with picking out a loaner car and being helpful. Last for not least the technician who fixed my car told me everything he found on the car what needs replacing in the future and what to expect while driving the car with new updates to it. Patrick was awesome and will deal with agin in the future for servicing my car. Great job guys. More