BMW of Owings Mills

Great Deals I purchase my second BMW from Eric at Northwest BMW recently .I come to this BMW store often for service and Eric is always in service department hel I purchase my second BMW from Eric at Northwest BMW recently .I come to this BMW store often for service and Eric is always in service department helping someone get into a newer car. So when it was my time for me to get a new car I knew who to call and needless to say he was amazing. He treated me and my wife like rock stars. We received Great price and excellent service! We will send all of our friends and family to Northwest and tell them to see our guy Eric Lowery. More

Stellar Team! We stopped in at 7pm to look at a pre-owned vehicle and their staff was incredibly accommodating. Eric was our sales manager and he could not have be We stopped in at 7pm to look at a pre-owned vehicle and their staff was incredibly accommodating. Eric was our sales manager and he could not have been kinder or treated us any better. From the moment we walked in, it was as if we were repeat clients who always did business with them. After we test drove the vehicle, we decided to buy and after preliminary paperwork, we headed over to manage the financing with Frank. Frank took excellent care of us and explained everything we needed to do while being friendly and enjoyable the whole time. Once the car was ours, Eric was still waiting for us to help transfer our things and get the temporary tags installed. Overall, they both stayed over two hours past closing to ensure we were well cared for. They put their customer's experiences first and we can't thanks then enough. We highly recommend Northwest BMW! More

Purchasing Experience I purchased a BMW X6 on last week and this has been one of the greatest moment. I've been a loyal customer of Northwest BMW of Owings Mill, Md. Mrs. K I purchased a BMW X6 on last week and this has been one of the greatest moment. I've been a loyal customer of Northwest BMW of Owings Mill, Md. Mrs. Karen Anderson provided an outstanding customer experiences. She called a few times to check on me with my previously owned vehicle. I sent Mrs. Anderson and email explaining what I was looking for, within a few minutes I received a call stated I have exactly what your looking for. I when into the dealership and within a few hours I had completed my 3rd purchase. The overall customer service experience has far excessed my expectation, and I'll remain a loyal customer for any of future purchase. Thank you! Rodney Wyatt More

Great to work with We had the luck to work with Venol Burke at the dealership and he was very patient and kind with me as I tried out different cars in January 2017. We We had the luck to work with Venol Burke at the dealership and he was very patient and kind with me as I tried out different cars in January 2017. We had visited three other dealerships and spent some time test driving their cars before we came to BMW (which was not even on my radar) and Venol was the only one to send a follow-up email quickly. I received an email from Venol only 10 minutes after we left, it took Audi 8 days. The customer service then and over the past year has been great, everyone has been polite, helpful, and efficient. I've had to come in on surprise visits (after a flat tire) and was instantly provided with a courtesy vehicle--in and out in under 6 minutes! Fantastic! More

Exceptional Service We received exceptional service from Northwest BMW. Competent, competitive and great pricing. I’d highly recommend them. I will definitely purchase an We received exceptional service from Northwest BMW. Competent, competitive and great pricing. I’d highly recommend them. I will definitely purchase another Bmw and suggest them to everyone who’s in the market. More

Awesome experience!!! I would like to thank Eric Lowery and his team member Omari Latif for such an awesome experience while my daughter purchased her first BMW. They were I would like to thank Eric Lowery and his team member Omari Latif for such an awesome experience while my daughter purchased her first BMW. They were both patient and helpful with assisting her with selecting a vehicle that was both cost effective and fit for her needs. She was not presurresd at all. I was pleased with the experience and I would definitely recommend family and friends to Northwest BMW in the future. Thanks again Eric and Omari! More

Mpower WOW is all i? can say. We bought our first car from Eric several years ago and the experience was amazing.Now 4 years later we are pleasantly surprise WOW is all i? can say. We bought our first car from Eric several years ago and the experience was amazing.Now 4 years later we are pleasantly surprised to an all New Dealership.Eric and his staff got us the deal we wanted with no hassle! Also thanks to Bob,Avery and the car wash guys.What a great team. More

Car Buying Experience I was so impressed with this dealership and their honesty. I contacted Russell Allen and he bgan the smooth process of helping me. He was very thorou I was so impressed with this dealership and their honesty. I contacted Russell Allen and he bgan the smooth process of helping me. He was very thorough and so was the staff that assisted him. It wasnt any pressure or hassle. The bmw genius David was awesome.Eric Lowery assisted with making the process even smoother.If you are in the market for a BMW don’t hesitate to contact Russell Allen for your BMW needs.. More

THE BEST!!!! Mr. Eric is the guy to see. Thanks to the great staff at the Northwest BMW, I am now a BMW OWNER. I was able to purchase my 1st BMW on Saturday (11/11 Mr. Eric is the guy to see. Thanks to the great staff at the Northwest BMW, I am now a BMW OWNER. I was able to purchase my 1st BMW on Saturday (11/11). Everyone is so welcoming and makes you feel at home! I am glad to say I have found a home forever. Thanks again Mr. Eric & the Northwest BMW team! I am so happy with my purchase=)!!!!! More

Amazing!!!! Mr Eric Lowery dose it again! My family has been buying cars from Eric since the 90’s and he has never disappointed us.One of my kids just purchased t Mr Eric Lowery dose it again! My family has been buying cars from Eric since the 90’s and he has never disappointed us.One of my kids just purchased their first car and i can’t say amazing enough.All of his staff treaded me and my family like royalty.What a great place to by cars.Thank you Northwest and thanks again Eric! More