BMW of Owings Mills

Buying a car was so easy, smooth & painless!! Jordan Ayres was our sales associate and is so friendly, honest, and understanding. We were not planning on buying a car until the end of summer/beg Jordan Ayres was our sales associate and is so friendly, honest, and understanding. We were not planning on buying a car until the end of summer/beg of fall but he listened to our needs and took the time to research and look up the different options which may suit our needs. He did not pressure us into anything and respectfully gave us the time to think over privately about which car we maybe interested in. When we decided what car we wanted and had to begin the paperwork process I was very hesitant because it was very close to the time of when the dealership closed and I did not want the paperwork to take for ever and I was reassured that it would not be that bad and it was not a problem at all. I honestly can not say better things about the experience and overall process. I will continue to highly recommend him to family and friends. More

My Great Experience at NW BMW The excellent experience that I received was out of this world. Especially the customer service that the sales rep Omari Latif provided. I know when I The excellent experience that I received was out of this world. Especially the customer service that the sales rep Omari Latif provided. I know when I want something very specific I can be the worst customer. Omari had a lot of patience when assisting me with picking out my vehicle. I think I ran him through a lot of circles but he was defitnetly able to get the job done. He was very detailed and organized and as much as I got on his nerves, I’m quite sure of it. He stayed very professional and did not rush me into just purchasing any vehicle More

Mr. Omari Wonderful staff especially Mr. Lateef, he exemplifies what it means to be a true car salesman, and very knowledgable about his craft. I MOST CERTAINLY Wonderful staff especially Mr. Lateef, he exemplifies what it means to be a true car salesman, and very knowledgable about his craft. I MOST CERTAINLY WILL RECOMMEND EVERYONE TO GO SEE HIM!! More

My New 2018 BMW X6 - Thanks Eric Lowery! Eric Lowery is the Ultimate BMW Car Sales Manager and Salesman at Northwest BMW, Owings Mills. His professionalism and customer service skills are ex Eric Lowery is the Ultimate BMW Car Sales Manager and Salesman at Northwest BMW, Owings Mills. His professionalism and customer service skills are exceptional, including the quality time and effort that he puts into the initial customer contact and the overall sale of a car. Eric always goes the extra mile in his dedicated service to his customers. Eric loves his customers and makes you feel at home. You immediately become a part of the Northwest BMW Family. I know this personally, because I and my daughter, Chelsea, have been longtime very satisfied customers of Eric’s, since the early 2000s. We have purchased at least 7 awesome BMWs (3s, 5s and now the 6X series) from Eric. All series give you that ultimate driving experience. I am happy to say that on February 27th, I once again purchased a BMW from Eric. It is a brand new sparkling sporty white 2018 BMW X6. Awesome Car! Awesome Sales Manager! Eric is a Sales Manager and most importantly, a “man” with integrity. He is honest and fair. There is no hassle, no pressure and Eric will make your BMW DREAM CAR come true. KUDOS to Eric from Chelsea and I. So for the Ultimate Driving Machine and the Ultimate Sales Manager/Salesman, ask for ERIC LOWERY. I guarantee you that Eric will make your buying experience exceptional, as well as, make you look good sitting or driving in your NEW BMW!!! Keep up the great work Eric! You make Northwest BMW shine! We love ?? you. Val and Chelsea Allen More

Excellent service I am a very satisfied customer. I am currently trying to purchase my 4th car from northwest bmw. I love the service i always go to Eric lowery to help I am a very satisfied customer. I am currently trying to purchase my 4th car from northwest bmw. I love the service i always go to Eric lowery to help me. He is very kind and always tries to accomidat what I'm looking for. I will also refer others to him. More

Always Awesome!!!! WOW!!! Just bought my 2nd car from Eric and all i can saw is Awesome.The service i recieved from Eric and his team was top notch.The car i wanted this WOW!!! Just bought my 2nd car from Eric and all i can saw is Awesome.The service i recieved from Eric and his team was top notch.The car i wanted this time was not at Northwest and i could even find one on the eat coast.But Eric gave an appointment to discuss exactly what i wanted and a few days later i was driving exactly what i wanted.If you are in need of car .Please go to Northwest BMW and be sure to Eric Lowery! More

Excellent, friendly sales experience After a miserable experience with the Towson dealership sales team (fast talking, pushed exotic financing to get to my number, rude) after having taki After a miserable experience with the Towson dealership sales team (fast talking, pushed exotic financing to get to my number, rude) after having taking my old BMW for service there for years, I visited Northwest for the first time. What a difference. From the start Ms. Anderson made me feel welcomed. They had the vehicle I wanted and they worked with me to make it happen. Needless to say, I found my new BMW dealership and service center. More

Very Happy Customer Our Sales Associate Mrs Anderson went above and way beyond her call of duty to assure I was driving away with the car I WANTED. She was very professio Our Sales Associate Mrs Anderson went above and way beyond her call of duty to assure I was driving away with the car I WANTED. She was very professional friendly and above all HUMAN at the same time. I strongly recommend her to anyone looking for a new or used car. I will continue going to this dealership as a customer and getting my cars from Mrs Anderson. I can’t express how much I appreciate her efforts and hard work to help me. More

Team BMW Northwest is the best !If you ned a car and want great service and amazing prices! Go to NORTHWEST BMW and be sure to ask for Eric Lowery.Eric will g Northwest is the best !If you ned a car and want great service and amazing prices! Go to NORTHWEST BMW and be sure to ask for Eric Lowery.Eric will give excellent and assure that you get the best deal in town! Thank you Team Northwest More

My Very First BMW!! Awesome This dealership was top notch! Eric went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his This dealership was top notch! Eric went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Eric Lowery to anyone who is looking for a new or used vehicle. Check him out folks!! More