BMW of Owings Mills

Asia Whitlock and niece Eric Lowery has given extraordinary customer service to myself and my niece. I am a loyal BMW customer . My niece is a first time car owner and thank Eric Lowery has given extraordinary customer service to myself and my niece. I am a loyal BMW customer . My niece is a first time car owner and thank you for helping her dreams come true . More

New Purchase Mrs Anderson was absolutely amazing she went above and beyond the call. She helped me get exactly what I wanted. I will be a longtime BMW owner and h Mrs Anderson was absolutely amazing she went above and beyond the call. She helped me get exactly what I wanted. I will be a longtime BMW owner and hopefully she will be there for my next purchase. Her skills were on point and it made me feel like I was a part of the BMW family More

Excellent Very professional. Very patient. Superior customer service. I would Highly recommend Karen. This is my third purchase at Nirthwest BMW. I would re Very professional. Very patient. Superior customer service. I would Highly recommend Karen. This is my third purchase at Nirthwest BMW. I would return. Great experience. More

Warranty I Was very disappointed in the change of warranty/service plan. The change almost made me reconsider my deal with BMW. But Eric was great. I Was very disappointed in the change of warranty/service plan. The change almost made me reconsider my deal with BMW. But Eric was great. More

Great thanks a bunch I called Eric asked for a specific kind of car and he called me back within 24 hours with exactly what I wanted. This my second experience with Eric e I called Eric asked for a specific kind of car and he called me back within 24 hours with exactly what I wanted. This my second experience with Eric excellent both times. More

My experience was very amazing I’ve been searching for cars for weeks and every one turned me away due to my credit but not northwest bmw, with the help of Keith Robison and his pro I’ve been searching for cars for weeks and every one turned me away due to my credit but not northwest bmw, with the help of Keith Robison and his professional work ethic he was able to put me in a car that same day and I was overjoyed. Not to mention I brought my 6 year old with me and he was very attentive with him. Overall it was a great experience! More

Awesome Experience!! I walked into Northwest BMW on Saturday, April 28th and spoke with Kevin Robinson regarding the purchase of a used BMW, told him year, make, model, pr I walked into Northwest BMW on Saturday, April 28th and spoke with Kevin Robinson regarding the purchase of a used BMW, told him year, make, model, price and payments that I could afford. Upon leaving he assured me that he would start working it Monday. On Tuesday, May 8th received a call of paperwork needed and Wednesday, May 9th received a call that I could pick up my car and they had found what I wanted. The transaction and picking up the car went very smooth. BEST EXPERIENCE EVER!! I highly recommend Kevin Robinson has a Salesperson. More

Above and Beyond! I purchased my car about three weeks ago, this was by far the best experience. My salesman was Kevin Robinson he made me feel comfortable even in my n I purchased my car about three weeks ago, this was by far the best experience. My salesman was Kevin Robinson he made me feel comfortable even in my nervousness he put me at ease. I already recommended my co- worker to go see him! L. Bethea More

Outsanding Service This is my third car that I've purchased with Kevin Robinson at Northwest BWM. Each experience has been fast and easy, which I really appreciate. Than This is my third car that I've purchased with Kevin Robinson at Northwest BWM. Each experience has been fast and easy, which I really appreciate. Thanks again for all of your hard work! I will be back to upgrade in a couple of years. More

Hands down best in the game ! Eric was Very helpful the entire time. I told him exactly what I wanted and he made it happen. It was great buying experience I would recommend Eric t Eric was Very helpful the entire time. I told him exactly what I wanted and he made it happen. It was great buying experience I would recommend Eric to anyone looking to buy a vehicle from Northwest BMW. More