BMW of Owings Mills

Most rewarding dealership experience to date I recently had to start looking for a new car as my old one had been rear ended for the 3rd time since purchasing it in 2015. I pass by Northwest BMW I recently had to start looking for a new car as my old one had been rear ended for the 3rd time since purchasing it in 2015. I pass by Northwest BMW daily and decided to go in and see what they had to offer. I met the most warm and welcoming sales person Karen Anderson. She was an absolute gem. Her along with Tyrone Greene and Robert Harris made the sale of my 2013 BMW 528xi xdrive so smooth and easy. I walked in around 1150hrs on July 4th, and was out the door with a detailed vehicle and keys by 1345 hours. Brandon the young man who explained the functions of the vehicle was so well versed and helpful with the features. Karen Anderson you and the team at Northwest BMW rock, thank you. More

New purchase Mr. Lowery made my experience quick , easy and effortless. He took in account my budget, what I wanted in a vehicle and was able accommodate my all ne Mr. Lowery made my experience quick , easy and effortless. He took in account my budget, what I wanted in a vehicle and was able accommodate my all needs. More

GREAT DEAL & EXCELLENT SERVICE!! I was sent to Eric from one of his loyal customers and all I can say is the experience was amazing! I meet Eric and listen to all of my concerns ,buyi I was sent to Eric from one of his loyal customers and all I can say is the experience was amazing! I meet Eric and listen to all of my concerns ,buying needs and wants.1 hour later I was riding away with the exact car I wanted. Everyone was nice at Northwest BMW.I will definitely send all my friends and family to see Eric for a new car. He is truly awesome! More

Great Experience for First-Time BMW car. Compared BMW X3, AUDI Q5 and BENZ GLC and the car itself along with great customer service make BMW stand out and be our top choice. Compared BMW X3, AUDI Q5 and BENZ GLC and the car itself along with great customer service make BMW stand out and be our top choice. More

Awesome Experience.....Again! I was in the market for an X5 because I love BMWs and wanted a little more room for long trips. Since I previously bought two 5 Series and a 3 Series I was in the market for an X5 because I love BMWs and wanted a little more room for long trips. Since I previously bought two 5 Series and a 3 Series from Karen in the past 4 years, I didn't hesitate to contact her again. After telling her what I was looking for this time, she assured me that she had a few X5s in inventory that I'd like and we made an appointment to go see them. After a quick test drive, I decided to buy one and she made all the arrangements as professionally as she had done each previous time. My thanks to her for another awesome experience! More

Top Notch Buying Experience I reluctantly went with my with my wife to this dealership to test drive the 750 Li over the Memorial Day Weekend. From the moment we stepped into the I reluctantly went with my with my wife to this dealership to test drive the 750 Li over the Memorial Day Weekend. From the moment we stepped into the showroom, Karen made us feel so welcome and erased my reluctant overtures completely. I test drove the car and fell in love with it instantly. Within an hour Karen arranged financing and I was driving my new car home. What an experience. The entire staff was on point and they even had an expert on hand to walk me through all the cool features of this work of art. Without any doubt, I am now a Northwest BMW customer for life. Thank you Karen for making this a wonderful buying experience. You're appreciated. Thanks again. More

Karen Anderson I purchased my second vehicle from Karen Anderson at North West BMW. My experience with her was nothing short of amazing. Customer service is and alwa I purchased my second vehicle from Karen Anderson at North West BMW. My experience with her was nothing short of amazing. Customer service is and always on point. They do not call her the BMW lady for nothing. She has a customer for life.. More

Happy Owner Karen was knowledgeable, friendly and a excellent sales person. As someone who does not like process of buying a car, Karen made sure the experience w Karen was knowledgeable, friendly and a excellent sales person. As someone who does not like process of buying a car, Karen made sure the experience was a pleasant one. I love my purchase, the customer service and the overall experience. Thank you Karen! More

awesome experience Karen was such a pleasure to work with. She gave us a fabulous deal on our BMW X1, and worked with our needs to find the best package and set of disco Karen was such a pleasure to work with. She gave us a fabulous deal on our BMW X1, and worked with our needs to find the best package and set of discounts for our car. Great experience and highly recommended! More

Awesome experience This is the 4th car I’ve purchase from Northwest BMW. Because of Eric Lowery professionalism and dedication I will continue to return. He’s great! He This is the 4th car I’ve purchase from Northwest BMW. Because of Eric Lowery professionalism and dedication I will continue to return. He’s great! He gets me what I want and never try to get me to settle. More