BMW of Owings Mills

Happy BMW owner for the 2nd time Teah spent her time helping me find the right vehicle and price and made the experience a good one. George spent time with me figuring out if buying Teah spent her time helping me find the right vehicle and price and made the experience a good one. George spent time with me figuring out if buying or leasing was the better option for me. More

Highly recommend We have other BMWs in our family but this purchase was my personal first and was a fantastic experience. Russell Allen was knowledgeable and thorough We have other BMWs in our family but this purchase was my personal first and was a fantastic experience. Russell Allen was knowledgeable and thorough in guiding me through the entire process. David is a guru in the tech and electronics of the vehicle and brand. From the test drive through financing and out the door, the entire team was informative and approachable. We will certainly be repeat customers - highly recommend! More

My First BMW Experience A Great One! Thank you to the Northwest BMW team for their patience in answering all of my questions about the trade, the new purchase and what BMW has to offer. Thank you to the Northwest BMW team for their patience in answering all of my questions about the trade, the new purchase and what BMW has to offer. I felt comfortable in working with Russell Allen as he guided me through the process. Tyrone Greene in closing the deal. Tim Mance "Big Country" in putting together the financing and finally David Brown slowly walking me through the electronics of the vehicle. Kessai Watkins also was a pleasure to deal with during the first test drive. Highly recommend working with Northwest BMW. More

Traded Up Thanks to the BMW Lady (Karen Anderson) at Northwest. I was able to trade up my from my 2 Series soft top to a 4 Series hard top. I enjoy doing busy w Thanks to the BMW Lady (Karen Anderson) at Northwest. I was able to trade up my from my 2 Series soft top to a 4 Series hard top. I enjoy doing busy with Northwest because they truly aim to please. More

Great experience at Northwest BMW Karen Anderson was terrific- took the time to understand what I needed and wanted in leasing my first BMW. Her sunny and enthusiastic personality a Karen Anderson was terrific- took the time to understand what I needed and wanted in leasing my first BMW. Her sunny and enthusiastic personality added to the experience. I also also enjoyed working with Brandon the “car genius “ and plan to go back for more education on all the bells and whistles:) More

Successful Lease Return and New Car Lease With out of state lease return and new car lease this could have been a complex transaction. However, Kessai and team made it as simple as possible. With out of state lease return and new car lease this could have been a complex transaction. However, Kessai and team made it as simple as possible. Really appreciate the efforts of the Northwest BMW team to make this a win-win situation. More

Great experience! We had a great experience with Eric Lowery at Northwest BMW! He’s friendly, professional and knowledgeable. We had a quick, but efficient transaction. We had a great experience with Eric Lowery at Northwest BMW! He’s friendly, professional and knowledgeable. We had a quick, but efficient transaction. He comes highly recommended and we would definitely do business with him again. More

Easy Breezy As a total BMW devotee, I visited North West BMW knowing which car I wanted, as well as how much I wanted to spend. I had previously leased through an As a total BMW devotee, I visited North West BMW knowing which car I wanted, as well as how much I wanted to spend. I had previously leased through another local BMW dealership but I was not pleased with the service I received during that time nor the lack of interest in keeping me as a customer. I did take the path of least resistance and returned to that dealership but knew that it would be wise to check out other dealerships in the area, so I went to North West. Mandy, my wonderful sales associate, met me in the lot, I let her know which car I was interested in and what price I wanted to pay. She talked to Tyrone, general manager, and with minimal haggling, I signed the contract for my new Bimmer. I returned the next day to pick up my new car and was treated like family. Mandy came in on her day off to make sure everything went smoothly and Tyrone also met with me to make sure I was satisfied. Everyone is professional and genuine. If you want BMW, go to see the crew at North West, they will work with you to ensure your satisfaction. Definitely stands way above the rest of the local dealerships. More

Excellent, courteous and caring! Great buying experience! Kessai was personable and informative. He clearly sought additional information when he was unsure... rather than simply m Great buying experience! Kessai was personable and informative. He clearly sought additional information when he was unsure... rather than simply making things up. Would highly recommend Kessai and team. More

Great experience, easy and straitforward transaction. Everyone involved with our purchase was helpful and positive. Kessai Watkins could not have been more helpful in guiding us through the process and an Everyone involved with our purchase was helpful and positive. Kessai Watkins could not have been more helpful in guiding us through the process and answering questions. More