BMW of Owings Mills
Owings Mills, MD
Filter Reviews by Keyword
By Type
Showing 827 reviews
Great experience at Northwest BMW Karen Anderson was terrific- took the time to understand what I needed and wanted in leasing my first BMW. Her sunny and enthusiastic personality a Karen Anderson was terrific- took the time to understand what I needed and wanted in leasing my first BMW. Her sunny and enthusiastic personality added to the experience. I also also enjoyed working with Brandon the “car genius “ and plan to go back for more education on all the bells and whistles:) More
Traded Up Thanks to the BMW Lady (Karen Anderson) at Northwest. I was able to trade up my from my 2 Series soft top to a 4 Series hard top. I enjoy doing busy w Thanks to the BMW Lady (Karen Anderson) at Northwest. I was able to trade up my from my 2 Series soft top to a 4 Series hard top. I enjoy doing busy with Northwest because they truly aim to please. More
Successful Lease Return and New Car Lease With out of state lease return and new car lease this could have been a complex transaction. However, Kessai and team made it as simple as possible. With out of state lease return and new car lease this could have been a complex transaction. However, Kessai and team made it as simple as possible. Really appreciate the efforts of the Northwest BMW team to make this a win-win situation. More
Easy Breezy As a total BMW devotee, I visited North West BMW knowing which car I wanted, as well as how much I wanted to spend. I had previously leased through an As a total BMW devotee, I visited North West BMW knowing which car I wanted, as well as how much I wanted to spend. I had previously leased through another local BMW dealership but I was not pleased with the service I received during that time nor the lack of interest in keeping me as a customer. I did take the path of least resistance and returned to that dealership but knew that it would be wise to check out other dealerships in the area, so I went to North West. Mandy, my wonderful sales associate, met me in the lot, I let her know which car I was interested in and what price I wanted to pay. She talked to Tyrone, general manager, and with minimal haggling, I signed the contract for my new Bimmer. I returned the next day to pick up my new car and was treated like family. Mandy came in on her day off to make sure everything went smoothly and Tyrone also met with me to make sure I was satisfied. Everyone is professional and genuine. If you want BMW, go to see the crew at North West, they will work with you to ensure your satisfaction. Definitely stands way above the rest of the local dealerships. More
Great experience! We had a great experience with Eric Lowery at Northwest BMW! He’s friendly, professional and knowledgeable. We had a quick, but efficient transaction. We had a great experience with Eric Lowery at Northwest BMW! He’s friendly, professional and knowledgeable. We had a quick, but efficient transaction. He comes highly recommended and we would definitely do business with him again. More
Excellent, courteous and caring! Great buying experience! Kessai was personable and informative. He clearly sought additional information when he was unsure... rather than simply m Great buying experience! Kessai was personable and informative. He clearly sought additional information when he was unsure... rather than simply making things up. Would highly recommend Kessai and team. More
Great experience, easy and straitforward transaction. Everyone involved with our purchase was helpful and positive. Kessai Watkins could not have been more helpful in guiding us through the process and an Everyone involved with our purchase was helpful and positive. Kessai Watkins could not have been more helpful in guiding us through the process and answering questions. More
Very helpful Eric was very helpful from the the beginning through the final process and even if we have to questions or concerns he has been there for us. Eric was very helpful from the the beginning through the final process and even if we have to questions or concerns he has been there for us. More
Highly Recommend! I purchased my brand new 2018 BMW X6 from Eric Lowery at Northwest BMW. I must say that he came highly recommended as one of the top professional sale I purchased my brand new 2018 BMW X6 from Eric Lowery at Northwest BMW. I must say that he came highly recommended as one of the top professional salesman in the business! My experience was nothing short of excellence! He found me exactly what I wanted, the process was painless! He will forever be my salesman! More
Best service Good customer services today like the deal very much it’s been pleasure to work with all stuff Special with Teah she was best best Good customer services today like the deal very much it’s been pleasure to work with all stuff Special with Teah she was best best More