BMW of Owings Mills

Test drive I’ve always wanted a BMW all my life! When I came in to look around I met Kessai Watkins, He suggested that I look at a couple models and to do a test I’ve always wanted a BMW all my life! When I came in to look around I met Kessai Watkins, He suggested that I look at a couple models and to do a test drive. The test drive was great! He was very friendly and had a great work ethic. When I decide to buy I will definitely be coming back! More

EXCELLENT CUSTOMER SERVICE!!! Kessai was GREAT he helped me in every was shape and form ! . He went above and beyond to find exactly what I was looking for . He was so professional Kessai was GREAT he helped me in every was shape and form ! . He went above and beyond to find exactly what I was looking for . He was so professional! I would definitely recommend him to my friends and co workers at my company. He took me on a test drive he automatically started going over everything and explaining things to me my visit was very pleasant I will definitely be coming back and recommending kessai. I believe he could go very far. More

My experience at northwest BMW was Awesome!! Before coming in i knew what I wanted then I had a change of heart Mr. Eric and I talked for a few minutes and he said I think I have just the truck f Before coming in i knew what I wanted then I had a change of heart Mr. Eric and I talked for a few minutes and he said I think I have just the truck for you we walked outside and I fell in love with my truck😍. I would highly recommend Mr. Eric to my friends and family and the next time I think about getting another vehicle I will diffently be coming back More

Great service at Northwest BMW I brought 2016 X6 from Northwest BMW, l took home a week later there was a problem with the air conditioner, l took it back to the dealership and they I brought 2016 X6 from Northwest BMW, l took home a week later there was a problem with the air conditioner, l took it back to the dealership and they attended to me quickly. The problem was fixed within one week.They fix it by installing a new air conditioner for me and for that l am very happy. More

Easiest buying experience ever!! Buying our X5 2018 was on the easiest buying experience ever. We had been reaching for an X5 for about 2 months when we came across Northwest. Teah We Buying our X5 2018 was on the easiest buying experience ever. We had been reaching for an X5 for about 2 months when we came across Northwest. Teah Wedlock was absolutely amazing to work with, very professional, outstanding customer service . She made the buying process so easy and simple. Finance paper work was done prior to our arrival which was a plus for us since we are 2 hours away from the dealership. Everyone was waiting for us when we got the there. The car had a pretty red bow. It was just beautiful. Frank Deblasi the financing manager gave us a very competitive rate, took his time explaining everything to us, dealing with him was the finishing touch to make our experience top notch. The entire staff was very professional and customer service driven. Again THANK YOU GUYS!!! We are extremely happy with our car. More

My EXPERIENCE was AWESOME Ms. Karen was my sales person and she was the BEST. She answer all my questions to hep my find my DREAM truck. More Referral are on the way to her. Gr Ms. Karen was my sales person and she was the BEST. She answer all my questions to hep my find my DREAM truck. More Referral are on the way to her. Great job! More

Excellent experience I actually was at BMW for a recall on my older BMW. I was greeted by Kessai in such a professional manner. He was very thoughtful, knowledgeable, an I actually was at BMW for a recall on my older BMW. I was greeted by Kessai in such a professional manner. He was very thoughtful, knowledgeable, and patient as I inquired about purchasing a new vehicle. He made buying a new car a wonderful experience. I will definitely recommend this dealership and Kessai. More

Exceptional I have given Northwest BMW a five star rating based on the service I received from the time I entered the showroom to the completion of my test Drive I have given Northwest BMW a five star rating based on the service I received from the time I entered the showroom to the completion of my test Drive. Karen Anderson was committed to my needs as a consumer based on my preferences and financial status. Her ability to meet my needs with honesty was crucial in my decision to purchase my vehicle. Thank you so much!!! More

The best experience ive ever had at a dealership I originally came in with my wife just to look at a couple cars because we are still early in our search. Kessai greeted us and instead of trying to s I originally came in with my wife just to look at a couple cars because we are still early in our search. Kessai greeted us and instead of trying to sell sell sell he took time to make sure we understood all of BMW models to see which one would best for us. I never got the pushy salesman vibe from him he was more of a car consultant. He even convinced us to test drive something I was adamant against at first. He has certainly made it easier for us to decide where we want to purchase our car when we are ready! More

Amazing dealership I came in for a test drive and met an amazing dealer named Kessai. He had great energy and gave me all the information I needed. I came in for a test drive and met an amazing dealer named Kessai. He had great energy and gave me all the information I needed. More