BMW of Owings Mills

Fantastic experience This car shopping experience was fantastic and hassle free. Teah was so kind, thorough and put me totally at ease thru the entire process. I’m gettin This car shopping experience was fantastic and hassle free. Teah was so kind, thorough and put me totally at ease thru the entire process. I’m getting ready to introduce my son to both Teah and Frank. He is considering a BMW. That will be the 4th one from Northwest BMW in the past 2 year. Great customer service. They have surpassed my expectations. More

Great team! My salesman Russell Allen was simply awesome. He showed me what I was looking for and explained the car in detail. He was very professional and real My salesman Russell Allen was simply awesome. He showed me what I was looking for and explained the car in detail. He was very professional and really knew his cars. Everyone in the dealership made me feel welcome, they were all extremely friendly and helpful. More

Team work My exception kind, loving, warm hearted sales person Karen Anderson and the entire Northwest BMW team are phenomenal. The best car dealership in the D My exception kind, loving, warm hearted sales person Karen Anderson and the entire Northwest BMW team are phenomenal. The best car dealership in the DMV area. More

Great Experience -Karen Anderson Couldn't have had a better experience with client advisor Karen Anderson and New Sales Manager Josh. Efficient, Client Focused and service oriented. Couldn't have had a better experience with client advisor Karen Anderson and New Sales Manager Josh. Efficient, Client Focused and service oriented. Easy to work with. Had the car ready for a test drive upon arrival. Were able to negotiate pricing over the phone, and get in the door, car detailed and signed paperwork and out the door on the way home in under 3 hours which is pretty good. More

Excellent! Everyone was very Professional. My Credit score was really low from dealers keep running my credit . Eric made sure he ran it twice and that’s it he p Everyone was very Professional. My Credit score was really low from dealers keep running my credit . Eric made sure he ran it twice and that’s it he promised he would get me out of there in the car I came for . And that’s exactly what he did ! I was so excited he was friendly I had my daughter with me he brought her crayons and coloring books to make sure she was occupied. He also brought her a snack . Such a friendly person and he stuck to his word so I would definitely recommend this dealership because of Eric . Thank you Eric I don’t know how to Thank you enough ! More

Absolutely amazing My experience was great Kessai was extremely professional .He took me on a test drive of the vehicle i am inquiring and the entire experience was wond My experience was great Kessai was extremely professional .He took me on a test drive of the vehicle i am inquiring and the entire experience was wonderful . I look forward to coming back to purchase the vehicle . More

Karen Anderson is indeed the BMW Queen Karen was very professional, asked me what I was interested in, and gave me some great options. If you want a great car shopping experience go see Kar Karen was very professional, asked me what I was interested in, and gave me some great options. If you want a great car shopping experience go see Karen @ Northwest BMW. More

Great experience Great car-buying experience. Price was very fair and customer service was excellent. Eployees were honest and extremely helpful! I would definitely co Great car-buying experience. Price was very fair and customer service was excellent. Eployees were honest and extremely helpful! I would definitely come back again More

Great Customer Service Kessai is so delightful to work with! I had been so concerned about my situation that before I came, I felt hopeless. However, after speaking with K Kessai is so delightful to work with! I had been so concerned about my situation that before I came, I felt hopeless. However, after speaking with Kessai, I feel like there can possibly be some light at the end of this tunnel of despair. I am grateful for all courteous service that I have so graciously received that I have already shared this location because of him with friends and family...lol! Kessai, you rock !!!🎸 Truly an asset to the Northwest BMW team!!!! Chanee Johnson More