BMW of Owings Mills

Great Dealership! My experience with Northwest BMW was nothing but great. The Level of professionalism the staff displays is amazing. One particular Advisor who assiste My experience with Northwest BMW was nothing but great. The Level of professionalism the staff displays is amazing. One particular Advisor who assisted me in the Purchase of my very first BMW in 2016 was Karen Anderson. She is just amazing and awesome. She exemplifies true professionalism. She is patient, courteous and knows how to please her clients. I Just told her what I was looking for and she said I got it, come on in to see me! I just recently purchased my second BMW and Ms.Karen was my go to Advisor again. I wouldn't dream of working with anyone else. Northwest BMW Rocks. Thank you again Ms. Karen, " THE BMW LADY"! More

Exceptional Customer Service! I reached out to Eric Lowery to inform him that my daughter was in need of a car. He selected a vehicle with low mileage that was safe and a vehicle t I reached out to Eric Lowery to inform him that my daughter was in need of a car. He selected a vehicle with low mileage that was safe and a vehicle that my daughter loved. He treated us as if we were family. He was a man of his word and very trustworthy. Thanks, E! More

Blessed Karen Anderson was my BMW Angel. She was patient, caring and worked to get me the best deal possible on my 2019 BMW X5. If you are in the market, co Karen Anderson was my BMW Angel. She was patient, caring and worked to get me the best deal possible on my 2019 BMW X5. If you are in the market, contact Karen. She was a joy to work with. Thank you Karen, I can honestly say now, I love my 2019 BMW X5. More

Karen Anderson Is The Best!! Karen and the Whole Northwest BMW team were fantastic from the moment we walked into the door. They have treated us like family! Highly recommended! Karen and the Whole Northwest BMW team were fantastic from the moment we walked into the door. They have treated us like family! Highly recommended! More

OH MY GOD!!!! I have always had apprehension about car dealers but this dealership and especially Russel put me at ease. Russell worked with my husband for days to I have always had apprehension about car dealers but this dealership and especially Russel put me at ease. Russell worked with my husband for days to find the right car for me. By the time I arrived at the dealership Russell knew what I wanted and was able to deliver it in spades. I just arrived back home from the most enjoyable car buying experience I have ever had. And I got the best deal on exactly what I wanted, they are so good at this dealership I had to stop myself from hugging s car salesman. IMAGINE IT! Russell rocks ask for him the will bend over backwards to deliver what you want. I wish I could somehow express how good my experience was. Best word - AWSOME!!! More

OVER THE TOP WITHOUT RESERVATION THE NORTHWEST SLOGAN "THE GOLDEN RULE DEALER" LIVES UP TO THIS STATEMENT 100%. THE STAFF OF THE ORGANIZATION. ARE CLEARLY KNOWLEDGABLE OF THEIR TASK THE NORTHWEST SLOGAN "THE GOLDEN RULE DEALER" LIVES UP TO THIS STATEMENT 100%. THE STAFF OF THE ORGANIZATION. ARE CLEARLY KNOWLEDGABLE OF THEIR TASK TO WHICH THEY WERE HIRED. THEY ARE HELPFUL AND POSSESS THE DESIRE TO HELP ACCOMIDATE ALL OF THE CUSTOMERS NEEDS. THIS INCLUDES INFORMATION ABOUT THE NATURE OF A BMW FROM PURCHASE, WAYS OF FINANCING, EXPLAINING THE SECRETS OF DRIVING THE VEHICLE, SERVICING, GENERAL CARE OF THE "ULTIMATE DRIVING MACHINE" AND MORE RECENT "SHEER DRIVING PLEASURE". I HAVE OWNED MANY WONDERFUL MACHINES FROM AUTOMOBILES, BICYCLES AND MOTORCYCLES OF WHICH THIS DEALERSHIP HAS SOLD AND SERVICED AND IT HAS ALWAYS BEEN A PLEASURE KNOPWING AND WORKING WITH THE STAFF. More