BMW of Owings Mills

VIP service Karen made sure all my needs were met from the moment I walked through the door! My 4 series had a lot of negative equity but Frank was able to make t Karen made sure all my needs were met from the moment I walked through the door! My 4 series had a lot of negative equity but Frank was able to make the deal work! I’m loving my new 5 series and would definitely recommend this dealership to anyone in the market for a BMW! More

Top notch Everything was truly an amazing experience with Eric. I really appreciated his expertise and patience as I searched for my car. I absolutely appreciat Everything was truly an amazing experience with Eric. I really appreciated his expertise and patience as I searched for my car. I absolutely appreciated everything Eric helped with. More

Experience very pleasant Salesman,finance manager and the entire staff made me feel special.They were very knowledgeable and helpful regarding my choice and explained the proc Salesman,finance manager and the entire staff made me feel special.They were very knowledgeable and helpful regarding my choice and explained the process in clear,concise fashion More

Proud new bmw owner My experience with Eric and Northwest BWM was nothing short of amazing. From start to finish, Eric was friendly, professional and very knowledgeable. My experience with Eric and Northwest BWM was nothing short of amazing. From start to finish, Eric was friendly, professional and very knowledgeable. He made me feel comfortable with my decision to make this purchase. I would recommend all my friends and family to go see Eric for your car buying experience. Thanks again, I love my car. More

Exceptional and Exemplary Service Karen Anderson is THE BEST client advisor my husband and i have ever had. She made our experience with BMW above and beyond our expectations. She wo Karen Anderson is THE BEST client advisor my husband and i have ever had. She made our experience with BMW above and beyond our expectations. She works with you so that you not only get what you want, but get what you deserve and that meant a lot to us. Everyone from Jeremy and Quan at the service desk; David the BMW technology genius to Frank in Finance made sure our every need was met. Karen stayed with us and made sure we had everything we wanted and pushed for us to get the best deal possible. She always has a friendly smile and the most encouraging demeanor. This is our second time purchasing a vehicle from Karen Anderson at Northwest BMW and it will not be the last. Ms. Anderson didn't make us feel like we were working with your everyday sales person- she made us feel like family. I don't know any other dealership where they make you feel connected like family. Sure, you can buy a car anywhere, but you can't get the exceptional service and receive a stellar experience than what Karen Anderson and BMW Northwest provides. More

Excellent Vehicle and Excellent Service I went to Northwest BMW to purchase my new vehicle. Karen Anderson helped me from start to finish to get me out of my old car and into the car of my d I went to Northwest BMW to purchase my new vehicle. Karen Anderson helped me from start to finish to get me out of my old car and into the car of my dreams. She is super pleasant and works tireless to get the job done. I just wanted to say thank so much. Northwest has always been fairly straightforward and easy to work with. Unika Green More

HE IS THE BEST! I was involved in my first accident ever! The other driver not only hit and ran but my BMW that I purchased just only 1 year prior was now totaled. I I was involved in my first accident ever! The other driver not only hit and ran but my BMW that I purchased just only 1 year prior was now totaled. I WAS DEVASTED! I looked online and inquired about a vehicle. Not only was Mr. Eric very fast with getting to me and scheduling a test drive, he was also flexible and patient. I immediately felt like FAMILY! My credit was challenging but Eric was friendly, understanding, and he worked with me until I was driving off the lot in my new car. From start to finish he was right there! With him I didn't feel like a number or a dollar sign but he gave me the utmost respect. The experience literally brought me to tears (tears of joy of course)! I will forever scream from the mountain top GO SEE MR. ERIC AT NORTHWEST BMW!!! This was the best experience I have ever had at a car dealership! More

Awesome Experience My Client Advisor, Karen Anderson, was truly dedicated and did not give up until I had the car. Karen toiled effortlessly and tirelessly to ensure tha My Client Advisor, Karen Anderson, was truly dedicated and did not give up until I had the car. Karen toiled effortlessly and tirelessly to ensure that I had the smoothest car buying experience. I did not even come to buy a car, but left with a dream come true. She was very professional. This is the place to get your car not only was she dedicated and supportive in getting the car, but so was the staff that helped her and they got it done in ONE day. This is the place to get your BMW. More

Smooth process best customer service !! Seth was a great sales person he made sure the buying process was as smooth as possible. Frank the financial manager was amazing as well he was so per Seth was a great sales person he made sure the buying process was as smooth as possible. Frank the financial manager was amazing as well he was so personable and provided all the information needed to feel comfortable leaving home with my BMW. Best customer service hands down! More

Top Notch My experience with Eric was nothing short of exceptional. He provided me with the best solution with options and never stopped working to close the de My experience with Eric was nothing short of exceptional. He provided me with the best solution with options and never stopped working to close the deal. More