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BMW of Owings Mills
Owings Mills, MD
893 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible.
BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive.
If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car.
But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs.
Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 893 reviews
July 01, 2021
Great and fast service! Really good communication and follow up. I’d recommend taking your vehicle here and receiving a nice video about your multi point inspection as well! Very innovative! follow up. I’d recommend taking your vehicle here and receiving a nice video about your multi point inspection as well! Very innovative! More
by ET
Employees Worked With
Michelle
May 25, 2021
I reached out to this dealership to inquire about a BMW 228i Gran Coupe. Rodney and David were very responsive to my questions and didn't mind communicating by email, text, and phone vice having me make a 228i Gran Coupe. Rodney and David were very responsive to my questions and didn't mind communicating by email, text, and phone vice having me make a trip into the dealership to get the answers to my questions. Since I was looking for a White exterior color in a specific price range and mileage, I ultimately did not purchase a car from BMW of Owings Mills. However, their efforts suggest this is likely a great dealership to purchase from. So please consider going to see Rodney Berry or David Hess at BMW of Owings Mills. I think they will take care of you given the opportunity. More
by aakendrick
Employees Worked With
Rodney Berry David Hess
March 30, 2021
Friendly staff, quality selection of vehicles and great follow up with their customers. My salesman Robert remained in contact with me and answered all of my questions throughout my cat buying process. follow up with their customers. My salesman Robert remained in contact with me and answered all of my questions throughout my cat buying process. More
by Kim M.
Employees Worked With
Regino, Robert
March 05, 2021
This was an airbag recall service. Mobil was not available, but the dealership agreed to send someone over to pick up my car and bring it back afterwards. Courteous service, no issues, prompt commun available, but the dealership agreed to send someone over to pick up my car and bring it back afterwards. Courteous service, no issues, prompt communication. More
by pflolgkirk
Employees Worked With
Mark, no other names have been given
March 04, 2021
Great service and team. On time and delivered great results. I’d highly recommend them to friends and family. Thank you again for your timeliness. results. I’d highly recommend them to friends and family. Thank you again for your timeliness. More
by Jay44
Employees Worked With
Stefan
February 15, 2021
Great customer service at its best, inviting and quality service; highly recommend this team and their work - detailed and driven to have the customer’s best interest and concerns - great experience! service; highly recommend this team and their work - detailed and driven to have the customer’s best interest and concerns - great experience! More
by A4audimn
Employees Worked With
Mr. Mark Johnson
January 18, 2021
My experience with the dealership is that the staff is highly professional, fair, and has excellent communication and responses. I recently purchased an older X5 that wasn’t in the best shape. Michelle an highly professional, fair, and has excellent communication and responses. I recently purchased an older X5 that wasn’t in the best shape. Michelle and the service department worked with me to get the vehicle up to OEM standard. They provided me with a reliable loaner. Now, I can be confident that my X5 can get me where I need to without needing to get it serviced again for nearly two more years. I will definitely be going back for all my BMW needs. More
by Cupcake13
Employees Worked With
Michelle Jackson
January 02, 2021
This dealership is an insult to the automotive industry, and and poor showing of customer values. I was ready to travel about 100 miles to them, because at first, they seemed genuine. Then we got to the tra and and poor showing of customer values. I was ready to travel about 100 miles to them, because at first, they seemed genuine. Then we got to the trade numbers. To say that their evaluation was insulting, would be a gross understatement. And to top if off, they lie to you, and treat you as if there isn't a world of information available on the internet. This review got the attention of a sales manager pretty quickly. I've called back twice, but there's no voicemail to leave a message and the woman that answers the phone just tells you "I don't know where he his". Nothing really to discuss here. Out of three dealers, your trade value was 10k lower. You came up with this story of available incentives and rebates, and when I asked where you got that info from (because I was looking right at the manufacturer website) there was no answer. You couldn't give me a car now. To make matters worse, they knew I was a disabled veteran when we started the process. Is this how they treat us on a regular basis? More
by Andrew Oehrle
Employees Worked With
Eric Lowery
December 21, 2020
Excellent service and very helpful staff. Mark goes above and beyond to make the customer happy. I go there often for service and will continue to do. and beyond to make the customer happy. I go there often for service and will continue to do. More
by Ahamlin4
Employees Worked With
Mark Johnson
November 14, 2020
My car had a recall that could be fixed with a SW update (ECU reprogram). Organizing the appointment was easy and also dropping it off, very friendly and professional. They sent me a video with the results (ECU reprogram). Organizing the appointment was easy and also dropping it off, very friendly and professional. They sent me a video with the results of a multipoint inspection, nice idea to do it this way. All was fixed and done very quick. My only complaint is that they lost paperwork that I gave them in the morning when I dropped off the car. As long as I pass the emissions now without having that I’m fine. More
by Th. Ansahl
Employees Worked With
Stefan Foster, Mark Johnson
