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BMW of Owings Mills

Owings Mills, MD

4.7
892 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible. BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive. If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car. But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs. Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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9702 Reistertowns Road

Owings Mills, MD

21117

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Showing 892 reviews

October 16, 2021

Absolutely excellent service! Michelle and Mark are AMAZING and detailed service providers! They ensure customer satisfaction! The Best More

by Mozart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 09, 2021 -

BMW of Owings Mills responded

We are so happy to hear about your experience with Michelle in our service department. Please always feel free to let us know if there is ever anything else that we can help you with. Thanks again!

September 28, 2021

Mark had the pulleys and the alternator belt on my car repaired the same day, even though an outside towing company had taken half the day getting it to the dealership. I was expecting to get my car back More

by kat007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 29, 2021 -

BMW of Owings Mills responded

We're delighted to hear that you are happy with the service that you received. If there is ever anything else that we can assist you with, please always feel free to let us know. See you next time!

September 18, 2021

guys did a great job they tried everything to find and resolve a problem the videos they was sending all car diagnostics was so helpful to see what was a real issue with the car was. Tom wolf was great he More

by Natia T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wolf
Sep 20, 2021 -

BMW of Owings Mills responded

We're so happy to hear that, thank you!

August 05, 2021

Waited 2 extra hrs. No one informed me my car was done. Had to asked if they were completed serving my car.No one shared updates on my car and it's service. Definitely not what I expected and have experi More

by Lashana Pinkett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle
Aug 10, 2021 -

BMW of Owings Mills responded

We are very sorry to hear about this, Lashana. This information is very important to us and has been given to management to look into for improvements to our process to better assist our clients moving forward.

August 04, 2021

They honored the Cars.com quote.They worked quickly to They honored the Cars.com quote. They worked quickly to get my car ordered and responded promptly to my emails. More

by Kenkeeler2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Mei
Sep 08, 2021 -

BMW of Owings Mills responded

Hi Ken! We appreciate you taking the time to review your experience with our team here at BMW of Owing Mills. We're thrilled to hear that you are happy with the service that you received. Congratulations on your purchase, we hope that you are enjoying it!

August 03, 2021

Always accommodating and willing to assist. Car care is excellent. More

by ndsigma98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Aug 10, 2021 -

BMW of Owings Mills responded

Great to hear, thank you!

August 03, 2021

Nice reliable service. Friendly people. Easy to set up appointments etc. Convenient location. Provided a good loaner. Finished work on time and as promised. Thanks More

by Schechtesq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Aug 03, 2021 -

BMW of Owings Mills responded

Thank you for taking the time to share your experience with us. We really appreciate it. If there is ever anything else that we can assist you with, please let us know. Thanks again!

July 28, 2021

Our salesperson, Rodney, was great. He was professional and made the process almost seamless. Daniel was very professional also. Like the paperless contract a lot. More

by tbbritton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney, Daniel, and Nathan
Aug 03, 2021 -

BMW of Owings Mills responded

We're so happy to hear that, thank you!

July 15, 2021

Don't bother leasing with this dealership. Incredibly overpriced. Doesn't answer questions when trying to get into the specifics but keep asking you if you're ready to place an order. More

by albertrobin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse malone
Jul 15, 2021 -

BMW of Owings Mills responded

Hello there albertrobin, we are very sorry to hear about your experience at our dealership. This information is very important to us and has been given to management who would like to speak with you about it. Unfortunately we are unable to locate contact information for you based on the name on your review. Please reach out to our General Manager, Imran Javed when you have a moment at (410) 902-8700.

July 01, 2021

Great and fast service! Really good communication and follow up. I’d recommend taking your vehicle here and receiving a nice video about your multi point inspection as well! Very innovative! More

by ET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Jul 05, 2021 -

BMW of Owings Mills responded

We're so happy to hear that, thank you!

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