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BMW of Orland Park - Service Center
Orland Park, IL
1,444 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,444 Reviews of BMW of Orland Park - Service Center
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May 12, 2025
Excellent and professional service. The representatives were very courteous and explained everything in great detail. The representatives were very courteous and explained everything in great detail. More
by REGAW
Verified CustomerEmployees Worked With
May 12, 2025
I think that you should quote a time to be twice what you expect it to be done so that your clients aren’t disappointed in longer than anticipated wait time. Also said no to car wash as I knew that would ta expect it to be done so that your clients aren’t disappointed in longer than anticipated wait time. Also said no to car wash as I knew that would take more time and my car got washed nonetheless. I guess I shouldn’t complain about that but it would have taken less time if instructions were followed. James was terrific though. More
by MICHELERONS
Employees Worked With
May 12, 2025
Very goodi can not do 15 wordsVery goodi can not do 15 words Very goodi can not do 15 words words Very goodi can not do 15 words More
by TTLEMBERIS
Employees Worked With
May 12, 2025
The dealership is always clean, has someone to greet you when you walk in, and wait time is not extensive to see a representative. when you walk in, and wait time is not extensive to see a representative. More
by ANISSA.RUSTHOVEN
Employees Worked With
May 11, 2025
Jason was super cool. Made everything easy. I most definitely recommend him. Thank you bro Made everything easy. I most definitely recommend him. Thank you bro More
by BLV
Employees Worked With
May 10, 2025
Quick efficient reallly nice person who made things easy and smooth. Will def use again and smooth. Will def use again More
by docroty
Employees Worked With
May 10, 2025
Kemal was great to work with. He was very respectful of my time and interests. He was very respectful of my time and interests. More
by STEVEMEZAN
Employees Worked With
May 10, 2025
was having a vibration issue. was told 2 front wheels were bent. sent them out for service, got car back 4 days later. speeds needed to exceed 60mph to test issue. over weekend d was told 2 front wheels were bent. sent them out for service, got car back 4 days later. speeds needed to exceed 60mph to test issue. over weekend drove 260 miles round trip tournament. had same issue returned on monday. was told now both passenger sides were bent this time come back n 2 days to get loaner and fix issue. dropped off vehicle and was returned the next day in the afternoon. no more issues. much appreciated, and realized after original service i hit a pothole in construction zone on the way home. On my 3rd BMW and since 2013 have and will continue to bring my vehicles here for service More
by MRVERN50
Employees Worked With
Robert
May 09, 2025
James in the Service Department is absolutely outstanding. He’s professional, knowledgeable, and goes above and beyond to ensure everything is handled smoothly. His attention to detail and commit outstanding. He’s professional, knowledgeable, and goes above and beyond to ensure everything is handled smoothly. His attention to detail and commitment to customer satisfaction truly were evident at every step. I felt well taken care of from start to finish — highly recommend! More
by MAL
Employees Worked With
