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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,391 Reviews

1,391 Reviews of BMW of Orland Park - Service Center

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May 04, 2025

I'm very happy with service at BMW Orland Park, IL. Cory was very helpful, and I was in and out in no time. More

by READY2CALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

BMW of Orland Park responded

We're delighted to hear that Cory provided you with such efficient service at BMW of Orland Park! Thank you for sharing your experience, and we look forward to assisting you again in the future.

May 04, 2025

I had one of my rims powder coated again because I got to close to the curb and had repaid rash… it was repaired nicely and in a timely manner. More

by JRAY1189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

BMW of Orland Park responded

We're glad to hear that your rim repair experience at BMW of Orland Park was smooth and timely! Thank you for trusting us with the job, and we're here if you need anything else.

May 04, 2025

i was treated with respect and they provide help after I was told my X5 has a whole in the ehgine More

by KIMBERLY28DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

BMW of Orland Park responded

Thank you for stopping by to leave BMW of Orland Park a wonderful review!

May 04, 2025

JAMES IS THE BEST! THE WAY HE CARES ABOUT HIS CUSTOMERS SHOULD BE AN EXAMPLE FOR EVERYONE More

by MWALLS35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

BMW of Orland Park responded

We love seeing 5-star reviews. Thanks for the shoutout to James!

May 02, 2025

They didn’t manage the battery before they sold me my car and now it needs a brand new battery on $100,000 car More

by bernardocollado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Boomsma
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
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May 02, 2025 -

BMW of Orland Park responded

bernardocollado, We apologize as we are working on this issue. We will be in touch and thank you for your patience. Please contact me direct should you want to discuss further. Kind regards, Joseph DiGiovanni, GSM 708-460-4545

May 02, 2025

Corey to the time to answer my questions and even helped me select my parts. I came back and he took 100% care of me. The video sent and communication provided from the service team was top notch. Thank you More

by ARBEDF1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

BMW of Orland Park responded

Thank you for sharing your experience with Corey and the team at BMW of Orland Park! We're delighted to hear that our service met your expectations, especially in communication and assistance. We appreciate your support!

May 02, 2025

Prompt service. Courteous and knowledgeable service rep. James explained what had been done as well as what may be needed in the near future. He even gave me an esti More

by DRMCCRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

BMW of Orland Park responded

We're delighted to hear that James provided such thorough and courteous service at BMW of Orland Park. It's great knowing you felt informed about your vehicle's needs. Thank you for sharing this positive experience!

May 02, 2025

Service was great! In and out in an hour for my annual maintenance . I was also really pleased with the price More

by PATRICEZIEGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

BMW of Orland Park responded

Patrice, we're delighted to hear that you had a great experience with your annual maintenance at BMW of Orland Park. Thank you for sharing your positive feedback!

May 02, 2025

Each time l come to you guys location everyone greets you with a smile and pleasant attitude it makes you feel good about doing business with BMW of Orland Park More

by Herb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryant
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May 05, 2025 -

BMW of Orland Park responded

It's wonderful to hear that our team at BMW of Orland Park consistently provides a welcoming atmosphere! We appreciate your kind words and look forward to serving you again in the future.

May 02, 2025

James is always friendly and helpful! Awesome to get the video / slack message as work was progressing. Very cool seeing the details! More

by Jen B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

BMW of Orland Park responded

Jen, we're delighted to hear that James provided such a helpful and engaging experience at BMW of Orland Park. It's great to know you enjoyed the video updates!

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