BMW of Orland Park - Service Center

Service was excellent and timely. The communication is clear and using text messages help to provide information quickly.My advisor was extremely professional and explained everything The communication is clear and using text messages help to provide information quickly.My advisor was extremely professional and explained everything so I had no questions! More

Exceptional experience! Liz was friendly, knowledgeable, and extremely kind. She walked me through each of the services needed, making sure I took advantage of all availab Liz was friendly, knowledgeable, and extremely kind. She walked me through each of the services needed, making sure I took advantage of all available options. She checked in on me often to ensure my comfort in the wait. Of all of the associates that I’ve worked with thus far she is my favorite! More

I am pleased at the ease of working with the sales and service departments over the past 12 years. I'm a raving fan. service departments over the past 12 years. I'm a raving fan. More

Had service performed on my car. The people who work there are attentive, courteous and professional. From being greeted at the door, working with my service writer Robert and paying The people who work there are attentive, courteous and professional. From being greeted at the door, working with my service writer Robert and paying my bill with the cashier. Nice place! More

Anytime I visit this place James is so knowledgeable courteous and I love this place courteous and I love this place More

Jason J. is ALWAYS very kind and extremely helpful. He is definitely someone you can count on giving you the best and honest service to your vehicle! is ALWAYS very kind and extremely helpful. He is definitely someone you can count on giving you the best and honest service to your vehicle! More

The customer service was impeccable. The absolute best I've ever received from any dealership, from the time I pulled in until the time I exited. The absolute best I've ever received from any dealership, from the time I pulled in until the time I exited. More

First time there. For once the person I worked with actually drives an EV that BMW makes. Took a little longer than I thought but the work performed seems to be well For once the person I worked with actually drives an EV that BMW makes. Took a little longer than I thought but the work performed seems to be well done. More

Dion was awesome! He researched my issue thoroughly to conclusion. I appreciate his dilligence and honesty! Ted He researched my issue thoroughly to conclusion. I appreciate his dilligence and honesty! Ted More

Under the circumstances, Richard did well and expedited our needs to get back on the road after a road hazard issue on our way back to WI. As he isn't listed, I'll mention the tech that stayed late to ser our needs to get back on the road after a road hazard issue on our way back to WI. As he isn't listed, I'll mention the tech that stayed late to service the car deserves five stars! He didn't have to stay and by doing so, he saved us an overnight in Chicago. More