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BMW of Orland Park - Service Center

Orland Park, IL

4.6
1,438 Reviews

1,438 Reviews of BMW of Orland Park - Service Center

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June 07, 2025

Staff knows what they’re talking about. Very helpful. Figure out what the problem with my car is. More

by ALAMASLAT82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

BMW of Orland Park responded

Thank you for the kind words! We're glad our knowledgeable staff was able to identify the issue and assist you. We're always here to help keep your vehicle running smoothly! Best Wishes, BMW Of Orland Park

June 07, 2025

James quickly addressed my issue with the new car and it is now slated for repair when the part arrives. More

by Sandramartinrenner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

BMW of Orland Park responded

Thank you for your review! We're glad to hear James took care of the issue quickly and has your repair already scheduled. We appreciate your patience and look forward to getting everything resolved as soon as the part arrives! Best Wishes, BMW Of Orland Park

June 07, 2025

It was very clean and the staff is extremely attentive and friendly. Everyone is very helpful More

by EVA8GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

BMW of Orland Park responded

Thank you for the kind words! We're so glad you had a positive experience with our friendly and attentive team. We appreciate your feedback and look forward to welcoming you back soon! Best Wishes, BMW Of Orland Park

June 04, 2025

Richard did a great job taking care of my vehicle and keeping me informed on everything as it happened. More

by MATT.PETRIZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

BMW of Orland Park responded

Matt, we're delighted to hear that Richard provided excellent service and kept you informed at BMW of Orland Park. Thanks for sharing your experience!

June 04, 2025

The process was very smooth. Kevin was excellent at getting me checked in and scheduling transportation during my service. This is how service should be handled. More

by DWM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

BMW of Orland Park responded

We're delighted to hear that Kevin made your service experience smooth at BMW of Orland Park. Our team strives for excellence, and it's great to know we met your expectations!

June 04, 2025

Cory is a great service advisor. He continually demonstrates the upmost professionalism, while being personable. He is very knowledgeable about the products and services that BMW off More

by ETBRISCOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2025 -

BMW of Orland Park responded

Thank you for highlighting Cory's exceptional service at BMW of Orland Park! We're delighted to know his professionalism and knowledge made such a positive impression. We look forward to welcoming you back when you're ready for your next BMW purchase!

June 04, 2025

Thank you services was very good, I want to thank you again , I will come back again sure More

by MAHER.ELSEEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

BMW of Orland Park responded

Thank you for reviewing BMW of Orland Park! It was so kind of you to share your experience, Maher.

June 03, 2025

Dion was great! Very professional. The technician did and provided an overview of my truck which included video. Very impressed with the service I received. More

by DANTZLERKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

BMW of Orland Park responded

Dan, we're delighted to hear that Dion and our team at BMW of Orland Park impressed you with their professionalism and service. Thanks for sharing your experience!

June 03, 2025

It was a nice experience. I always come back here to have my car serviced. More

by CNEAL908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2025 -

BMW of Orland Park responded

Thank you for the wonderful feedback! Our team at BMW of Orland Park looks forward to your next visit.

June 02, 2025

Liz provided excellent customer service. Very responsive and action-oreinted. She got my in and out which is very appreciated! More

by DQANDERSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

BMW of Orland Park responded

Thank you for the feedback! We're delighted to hear that Liz provided excellent service and made your experience at BMW of Orland Park efficient. We appreciate your support!

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