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BMW of Orland Park - Service Center

Orland Park, IL

4.6
1,582 Reviews

1,582 Reviews of BMW of Orland Park - Service Center

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September 02, 2025

Very consistent professional on the top everything smooth transition during service great work customer service More

by ARWADATIYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

BMW of Orland Park responded

Thank you for your wonderful feedback! We’re glad to hear our team provided consistent professionalism and a smooth service experience. We truly appreciate your trust and look forward to serving you again! Best Wishes, BMW Of Orland Park

September 01, 2025

No car wash, bad service,& no rental they can do lot better. Need to not be lazy More

by NEVAREZN17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Management for allowing it
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Sep 02, 2025 -

BMW of Orland Park responded

Thank you for posting about your experience. It's disappointing to hear that it didn't meet our five-star standards, and I'd like to help address your concerns. If you're interested in speaking with me, would you please reach out at your convenience? Thank you, Brian Coster - Fixed Ops Director - (708) 460-4545

September 01, 2025

Both Richard and Sid was Fast and efficient in handling the service with good explanation on my car heath More

by saranesa77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

BMW of Orland Park responded

Thank you for the 5-star feedback! We’re happy to hear Richard and Sid provided fast, efficient service and clear explanations about your vehicle’s health. We appreciate your trust and look forward to assisting you again! Best Wishes, BMW Of Orland Park

August 30, 2025

Great service center customer service. Always easy and great to work with. Very busy but always able to get work completed in timely fashion More

by CCos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2025 -

BMW of Orland Park responded

We love hearing this! Thank you for choosing and recommending BMW of Orland Park. See you next time!

August 30, 2025

I’ve had the pleasure working with James over the last few years. He has always been very customer service oriented. He has made sure that my car servicing is done with high-quality and efficiently. More

by SARORADOPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

BMW of Orland Park responded

Thank you for sharing your experience! We love hearing from repeat guests and are pleased to know that James continues to provide you with top-tier service here at BMW of Orland Park. See you next time!

August 29, 2025

Dion was excellent in getting all of my required services aligned. He even ensured that an additional issue was addressed and taken care of within the same business day. Excellent experience. More

by CARLMAYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2025 -

BMW of Orland Park responded

Thank you for your feedback! We’re happy to hear Dion took great care of you and got everything handled the same day. Best Wishes, BMW Of Orland Park

August 24, 2025

First been there thy where great I will definitely come or any service on the vehicle More

by MAMOON7070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

BMW of Orland Park responded

Thank you for sharing your experience! We’re happy to hear your first visit went great, and we look forward to seeing you again for your vehicle’s service needs. Best Wishes, BMW Of Orland Park

August 23, 2025

Superior service experience! I always have a great experience with BMW of Orland Park! My service agent was excellent! More

by ALLEN_E10@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahdi Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

BMW of Orland Park responded

Thank you for your wonderful feedback! We’re thrilled to hear you consistently have a superior service experience with us, and we’ll be sure to pass along your kind words to your service agent. We appreciate your loyalty! Best Wishes, BMW Of Orland Park

August 23, 2025

Liz was great as are the other service professionals. Car was ready when promised and it had been washed. More

by Jim B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

BMW of Orland Park responded

Thank you for your review! We’re glad to hear Liz and our service team provided great service, and that your car was ready on time and looking clean. We appreciate your feedback and continued support! Best Wishes, BMW Of Orland Park

August 21, 2025

Liz was superb in every way getting my repair done on Monday and last Wednesday. She is the best! More

by RevunO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2025 -

BMW of Orland Park responded

Thank you for sharing! We’re so glad Liz was able to take great care of you—she truly is the best. We’ll be sure to share your kind words with her! Best Wishes, BMW Of Orland Park

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