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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,447 Reviews

1,447 Reviews of BMW of Orland Park - Service Center

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April 08, 2025

Got my covered oil change done jason had a 25 x7 loaner for me to use was pleased with my service and great coffee also waiting area was clean and spacious everyone was very friendly More

by JCK0528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

BMW of Orland Park responded

We're delighted to hear you had a positive experience with your oil change service at BMW of Orland Park! It's great that Jason and the team provided excellent service, along with some good coffee in our clean waiting area. Thanks for sharing your feedback!

April 08, 2025

Been servicing my BMW vehicles for over 10 years at BMW of Orland Park. Service is always top notch! More

by Anetka6015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

BMW of Orland Park responded

We're glad you've enjoyed working with us! We appreciate your business and look forward to seeing you again at BMW of Orland Park.

April 08, 2025

Job fix after 4 visits. employee working hard to solve the issue.finally job done. Thanks for ALL. More

by BMN1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

BMW of Orland Park responded

Thanks a million, from the BMW of Orland Park Team!

April 08, 2025

Bad experience. Dropped car off on 4/3. Didn't hear from Rich at all on 4/4. Received a video at 5:13pm with the cars's issues. I had to call Rich to get the est More

by KEITH320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

BMW of Orland Park responded

I apologize for the communication issues you experienced during your recent visit. It's disappointing to hear that we didn't meet our usual standards, and I appreciate your patience as we worked through this situation. If there's anything else you'd like to discuss or if you have further concerns, please feel free to reach out directly. Thank you, Brian Coster - Service Manager - 708-460-4545

April 08, 2025

No pressure service experience. Time spent was efficient. No surprises. Pleasant experience. The video from the service tech was well received. More

by YOHAN1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

BMW of Orland Park responded

Yohan, we're delighted to hear that your service experience at BMW of Orland Park was smooth and pleasant. Thanks for highlighting the video from our tech—it’s great to know it added value!

April 08, 2025

Corey was very accommodating and the job was explained to me and how long it will take to get it done.The repair got done in no time and I was on my way home early! More

by RBMATINIK
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

BMW of Orland Park responded

We're delighted to hear that Corey provided such accommodating service and got you back on the road quickly at BMW of Orland Park. Thank you for sharing your experience with us!

April 08, 2025

The crew at Ziegler are always friendly and professional. I’m always satisfied by the work they perform on my M340i More

by RUSSOSAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

BMW of Orland Park responded

We're delighted to hear that our team at BMW of Orland Park consistently provides you with friendly and professional service. Thank you for trusting us with your M340i!

April 07, 2025

I was pleased with the service, only disappointment is that this BMW location doesn’t provide loaner cars. That’s not good for customers to miss out on work to spend money. But Corey was very helpful and More

by RPIERRERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

BMW of Orland Park responded

Thank you for your feedback. We're glad to hear Corey was helpful during your visit at BMW of Orland Park. We appreciate your input regarding loaner cars and will take it into consideration as we strive to improve our services!

April 05, 2025

Great dealership, very friendly and will bend over backwards for clients. Awesome experience, have bought two cars from Mahdi, ask for him. More

by RORAL0
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahdi Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

BMW of Orland Park responded

We're delighted to hear about your awesome experience at BMW of Orland Park! Mahdi and the team are always ready to go above and beyond for our clients. Enjoy your new cars, and thank you for choosing us again!

April 05, 2025

Had the pleasure of meeting Mr. Robert excellent customer service very informative and patient as well as helpful! More

by FAHEEMAH35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 07, 2025 -

BMW of Orland Park responded

We're delighted to hear that Mr. Robert provided excellent customer service during your visit to BMW of Orland Park! Thank you for sharing this positive feedback, and we hope you'll stop by again soon!

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