BMW of Orland Park - Service Center

I was very satisfied with the service and advice I received from James, my service advisor. He was very attentive to my concerns and explained everything to my satisfaction. received from James, my service advisor. He was very attentive to my concerns and explained everything to my satisfaction. More

Service on car was prompt and thorough. I appreciated them checking out other items that needed attention! Everyone was courteous and friendly!! Great dealership!! Thank you all!!! I appreciated them checking out other items that needed attention! Everyone was courteous and friendly!! Great dealership!! Thank you all!!! More

Superior communication and customer service from start to finish. This was just the yearly "check up" but all went well. finish. This was just the yearly "check up" but all went well. More

Accomplished service team who are knowledgeable, thorough, accommodating and always appreciative of my return business. thorough, accommodating and always appreciative of my return business. More

Had a great experience at this dealership. Richard was professional and helpful with questions. Work was done in a timely matter. Very happy. Richard was professional and helpful with questions. Work was done in a timely matter. Very happy. More

Friendly faces, fast and accurate diagnosis and repairs of any issues. Nice waiting area with amenities. of any issues. Nice waiting area with amenities. More

Had brand new tires put on 4 months ago and 3 of tires 5+ tread and 1 tire has worn to a 3. Was told no idea how this could happen. I asked sounds like a defective tire. No response. Very dissatisfied with t tread and 1 tire has worn to a 3. Was told no idea how this could happen. I asked sounds like a defective tire. No response. Very dissatisfied with the way it was handled. More

Mr Kevin Hernandez is extremely knowledgeable. BMW of Orland Park is overall a good facility to service your vehicle. Vince did offer a loaner which was also helpful! Thanks to an excellent team. BMW of Orland Park is overall a good facility to service your vehicle. Vince did offer a loaner which was also helpful! Thanks to an excellent team. More

Richard identified a problem and helped me work through it. This was a great result and I am most thankful for his assistance. it. This was a great result and I am most thankful for his assistance. More

Got my covered oil change done jason had a 25 x7 loaner for me to use was pleased with my service and great coffee also waiting area was clean and spacious everyone was very friendly for me to use was pleased with my service and great coffee also waiting area was clean and spacious everyone was very friendly More