Back

BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,443 Reviews

1,443 Reviews of BMW of Orland Park - Service Center

Sort by
April 24, 2025

Excellent staff and work. Very satisfied with Orland bmw and the efficiency of the service representative More

by BRYANTAUTO24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

BMW of Orland Park responded

We're delighted to hear that you had a satisfying experience with our team at BMW of Orland Park! Thank you for recognizing the efficiency of our service representative. We look forward to serving you again in the future, Bryan!

April 24, 2025

Great service experience at Orland Park BMW, client advisors are professional and provide a thorough explanation of the work being done. More

by GGERAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

BMW of Orland Park responded

We're delighted to hear about your positive service experience at BMW of Orland Park! Our client advisors strive to provide professional and detailed explanations, so it's great to know they met your expectations. Thank you for choosing us!

April 24, 2025

Everyone is friendly and helpful. They keep you updated about the process and and timing for the completion of services. I also love that even if I'm not waiting at the dealership, I More

by LADY_ARRELDA02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen, Mateen
Apr 24, 2025 -

BMW of Orland Park responded

We're delighted to hear that you appreciate the communication and service updates from our team at BMW of Orland Park. Keeping you informed is important to us, and we’re glad it enhances your experience! Thanks for sharing this feedback!

April 24, 2025

Great service experience at Orland Park BMW, client advisors are professional and provide a thorough explanation of the work being done. More

by SAMERABUKHALED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

BMW of Orland Park responded

Samer, we're delighted to hear that you had a great service experience with our team at BMW of Orland Park. Thank you for recognizing the professionalism and thoroughness of our client advisors!

April 24, 2025

I’ve always been pleased with the customer service and have always had good experiences with them. More

by TMARTINEZ316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

BMW of Orland Park responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The BMW of Orland Park Team

April 22, 2025

Excellent Services and hospitality, I recommend this dealership for buying and services Thanks a lot More

by EYAD Izar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateen Sen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

BMW of Orland Park responded

Thank you for recommending BMW of Orland Park! We're delighted to hear that our services and hospitality met your expectations. We look forward to serving you again in the future!

April 21, 2025

The dealership is clean and neat. The intake process has gotten better. I will return. More

by RASHAUNDAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Apr 21, 2025 -

BMW of Orland Park responded

Thank you for stopping by to leave BMW of Orland Park a wonderful review!

April 21, 2025

So grateful for a porter. It makes my life easier and more likely to choose Ziegler for my next car. Love my mechanic! More

by SFBULL53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Serauskas
Apr 21, 2025 -

BMW of Orland Park responded

We're delighted to hear that our porter service and your mechanic have made a positive impact on your experience at BMW of Orland Park. Thank you for considering us for your next car purchase!

April 19, 2025

Thank you for the time you turned the work around on my car. However, The Service department answered all of my concerns once I was able to speak with the right person. Communication in the service depart More

by ESSIESIGMA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

BMW of Orland Park responded

Thank you for sharing your feedback with us! We're glad to hear that our team at BMW of Orland Park was able to address your concerns, and we appreciate the suggestion regarding communication. We'll work on improving this aspect for a better experience next time.

April 19, 2025

Excellent James is the berst he makes sure I am taken care of and and my vehicles races top service More

by REGGIESPEARMAN1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

BMW of Orland Park responded

Reggie, thank you for leaving BMW of Orland Park a five-star review! We are glad that you enjoyed working with James.

...
12
...