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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,443 Reviews

1,443 Reviews of BMW of Orland Park - Service Center

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May 01, 2025

Like the video and opportunity to meet the mechanic who would be working in the car More

by THAWRYSZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

BMW of Orland Park responded

We appreciate you taking the time to leave BMW of Orland Park a review, thank you!

April 30, 2025

Service was fast and complete. I requested no wash and my car was washed anyway More

by ABRUGMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

BMW of Orland Park responded

We apologize for the miscommunication that occurred with the car wash. If there is anything we can do to improve your experience with us, please reach out. Brian Coster - Service Director - (708) 460-4545

April 29, 2025

The service experience at BMW Orland Park is top notch every time. This dealership is by far the best! More

by GGERAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

BMW of Orland Park responded

Thank you for the fantastic feedback! We're delighted to hear that your service experience at BMW of Orland Park consistently meets your expectations. We look forward to serving you again in the future!

April 27, 2025

The service was great and the car runs great; however, the $247 in parts was ok, but the $2700 for service was a bit much considering the parts cost More

by JOPLIN12607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

BMW of Orland Park responded

JOPLIN12607, thank you so much for your review, feedback and business. We are glad we were able to help and price match your quote from an aftermarket repair shop to get your vehicle repaired with BMW parts and BMW trained technicians. Kind regards, BMW of Orland Park

April 26, 2025

Greatly appreciate the professional and prompt service from the Team at BMW of Orland Park. Thank you to Corey and Connor. More

by justin.bachta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

BMW of Orland Park responded

Justin, we're delighted to hear that Corey and Connor provided you with professional and prompt service at BMW of Orland Park. Thank you for the kind words!

April 25, 2025

Jason Jackobaski. is very professional he has always put my concerns first he is wonderful More

by georgewgirl722@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
2.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
2.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Snipe
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

BMW of Orland Park responded

George, we are glad to hear that Jason has gone the extra mile for you. Thanks for choosing BMW of Orland Park!

April 25, 2025

I always have a great experience at this BMW dealership. They are professional, prompt and keep you informed about your vehicle's repair status. More

by WRODG68295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

BMW of Orland Park responded

Thank you for sharing your positive experience with BMW of Orland Park! We're delighted to hear that our team consistently provides professional and prompt service. We look forward to serving you again in the future!

April 24, 2025

Our experience with Richard and the service center were phenomenal. He provided fair and honest advice, pricing and feedback and didn’t try to pressure us into any add-ons. He offered to stay after the ser More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

BMW of Orland Park responded

JB, we're delighted to hear about your positive experience with Richard and the team at BMW of Orland Park. It's great that you felt supported without any pressure and enjoyed some extra perks like a complimentary car wash. Thanks for recommending us!

April 24, 2025

BMW of Orland park is an awesome dealership! My service advisor Richard pool always takes care of me when my car has been in for service!! Highly recommend More

by E.pitts@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

BMW of Orland Park responded

Thank you for the glowing review! We're delighted to hear that Richard and our team at BMW of Orland Park have provided excellent service. We appreciate your recommendation and look forward to assisting you in the future!

April 24, 2025

Mr. Pool was very professional and knowledgeable My car was repaired he following day The technician emailed me a video of the under carriage which was very informative. Thanks, Lee Stanton More

by LSTANTON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technician
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Apr 25, 2025 -

BMW of Orland Park responded

Lee, we're delighted to hear that Mr. Pool and our team at BMW of Orland Park provided you with professional service and informative updates on your car repair. Thank you for sharing your experience!

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