Back

BMW of Orland Park - Service Center

Orland Park, IL

4.6
1,581 Reviews

1,581 Reviews of BMW of Orland Park - Service Center

Sort by
September 06, 2025

Kevin, did a great job keeping me informed on the status of my vehicle during my appointment. I will continue to get my vehicle serviced at this facility. More

by CHANTEL TRUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2025

This location. has fast service,very polite, inform details during service,make sure ur stay is welcoming. More

by LISASMITH3877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2025

Good service and great experience work with the people at BMW especially Joe Mcfadden… great salesman. More

by Wjy5196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

Great buying experience. And I would definitely recommend them to friends and family. Great overall service from all departments A special shout out to Will O'Hare More

by BILL@SHARLEN.COM
Recommend Dealer
Yes
Employees Worked With
Mahdi Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monika Zborowska 5 star
September 05, 2025

Fantastic service Robert a pleasure to work with. I would recommend BMW service department to anyone More

by BRIAN@WTGLASGOW.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
September 05, 2025

The buying experience was exceptional . Victoria Kendra was very engaging, knowledgeable, patient, always smiling. Victoria was like a friendly next door neighbor, willing to answer any ques More

by beriethaglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Kendra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

I had the best experience being handled by Cory. He is thoroughly professional and very up-to-date in his field. He knows how to explain things to the customers like me who have not too much knowled More

by MISHA_ISB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2025

Service was phenomenal and Mr. Hatchett is the best!!! I will definitely return for all my service needs. More

by ASHLEYNHATCHER18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

BMW of Orland Park responded

Thank you for taking time to share about your phenomenal experience with James and our store. We are happy to be of great service and look forward to working with you in the future! Best Wishes, BMW Of Orland Park

September 03, 2025

Kevin was available to take my calls and answer questions for me and explain the difference between topping off transmission oil (which was the next service due warning in my vehicle after leaving the dealer More

by HORVATHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

BMW of Orland Park responded

Thank you for sharing your positive experience with Kevin! We’re glad he could assist with your questions. We appreciate your business and look forward to helping you again at BMW of Orland Park.

September 02, 2025

Very consistent professional on the top everything smooth transition during service great work customer service More

by ARWADATIYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

BMW of Orland Park responded

Thank you for your wonderful feedback! We’re glad to hear our team provided consistent professionalism and a smooth service experience. We truly appreciate your trust and look forward to serving you again! Best Wishes, BMW Of Orland Park

1
...