BMW of Orland Park - Service Center

Jason has always been my go to guy and provides me excellent advice and service. excellent advice and service. More

Everybody was nice and polite and knowledgeable they explain everything to us and they advise us about some issue we have after all everybody was perfect explain everything to us and they advise us about some issue we have after all everybody was perfect More

Liz was very professional and courteous. She got me through the paperwork quickly and was able to get me a driver to get back home. When I called to ask about the suggested repair work the She got me through the paperwork quickly and was able to get me a driver to get back home. When I called to ask about the suggested repair work the call went to voicemail, so I called again and told the receptionist I wanted to talk to her personally before declining or accepting service. I know it’s a busy place there, so I got there early in the morning. Everything went fine and Liz was doing her job. It’s just that the suggested repair work confused me, because I was told I should get all new tires. I have the run on flat ones which I did replace through Zeigler. The report said no damage on all tires. I don’t like how things were on the report that don’t need to be done, but were suggested as if they were urgent. Like a leaky gasket when I see no evidence on my garage floor. I ended up just getting the oil change and new filters. Total was $275! I appreciate having the drivers available, but I will be getting my checkups somewhere other than this dealership next year. More

Kevin was great help. He took care of me everytime I came in and helped me fix my car He took care of me everytime I came in and helped me fix my car More

James is a great service rep. He was the only one assisted me after waiting 45 minutes for help He was the only one assisted me after waiting 45 minutes for help More

Great place to do business. The Service Dept. was so busy and they handled professionally. The Service Dept. was so busy and they handled professionally. More

Very bad technical support addressing issues. Not even get back to me explaining way resolution Not even get back to me explaining way resolution More

Kevin is really nice and professional. He told me what was gong on with my car and he was very informative. I enjoyed talking to him. He told me what was gong on with my car and he was very informative. I enjoyed talking to him. More

Never had any problems with this dealership. I know there are other options but for me they earn my business. I know there are other options but for me they earn my business. More