BMW of Orland Park

Excellent customer service and great job done on the BMW! Will continue to come to Ziegler as the service is the best! Will continue to come to Ziegler as the service is the best! More

MR James Hatchett and the technician that worked along with him on Monday February 17th was great.Good personality,very professional and James continued to update me as his technician updated him regardin with him on Monday February 17th was great.Good personality,very professional and James continued to update me as his technician updated him regarding my vehicle.Great customer service. More

James was amazing with helping me! I was able to get in and out with my loaner while they repaired a recall on my vehicle. He answered all of my questions and even had a suggestion on I was able to get in and out with my loaner while they repaired a recall on my vehicle. He answered all of my questions and even had a suggestion on how to fix my Android Auto issues! He called me when there was an issue with my car and provided me with updates. I called on the weekend and didn't leave a message, just wanted to check on my vehicle. Two days later, I received a follow up call to make sure that I was helped. Excellent customer service! I look forward to working with Zeigler BMW in the future! More

Service was excellent and above my expectations. Out of convenience over the last 18 years as a BMW owner I was been using the BMW service center close to my house. I am now changing to Orland Park Out of convenience over the last 18 years as a BMW owner I was been using the BMW service center close to my house. I am now changing to Orland Park Zeigler BMW service center. The service was day and night treated with respect and the car was ready when I needed it. We currently own 2 BMWs and will be going to Ziegler's from now on. More

Great service overall. Jason explained the issue and worked with me and my insurance to get it fixed. I would recommend more proactiveness from the service department. Jason explained the issue and worked with me and my insurance to get it fixed. I would recommend more proactiveness from the service department. More

My wife has always wanted a Beamer! Being the Amazing Husband that I am, I decided it was to get her one LMAO. We arrived at Orland Park BMW just before the snow storm Friday night and Being the Amazing Husband that I am, I decided it was to get her one LMAO. We arrived at Orland Park BMW just before the snow storm Friday night and we were working with Huda, an amazing young lady that was extremely knowledgable about the Beamer the wife fell in love with. I am not one to buy cars often and am not a fan of the process. That being said, Huda did an amazing job at working with us by making the Wife happy and me not a wreck lol. Thank You Huda, you did a great job working with us. You are Great!! More

very nice sales guy, but didn't know alot about the used car I purchased car I purchased More

Robert did a great job in communicating all the issues and making a plan for the fixes. He was a good listener, too. Your service department has always been a strength , as I have been a long-time custom and making a plan for the fixes. He was a good listener, too. Your service department has always been a strength , as I have been a long-time customer at your dealership. (One thing I must say which had nothing to do with Robert,I find your 3% credit card fee offensive, and other businesses do not feel the need to load this into their bills like this. I'm not even sure it is legal. Totally inappropriate.) More

Good service car was ready within an hour they make sure all questions are addressed be back again all questions are addressed be back again More

I appreciate the Dealership's ability to retain quality staff such as James Hatchett. His professionalism and attention to detail are second to none! staff such as James Hatchett. His professionalism and attention to detail are second to none! More