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BMW of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.6
1,711 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,711 reviews

February 28, 2025

I coordinated buying the car over the phone, drove 250 miles and picked it up. No issues whatsoever!! Great lowcost buying experience!! More

by rwright131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

BMW of Orland Park responded

We're delighted to hear that your long-distance purchase went smoothly with BMW of Orland Park! Thank you for choosing us and sharing your positive experience. Enjoy the new ride!

February 28, 2025

Richard pool always does an amazing job at servicing my fleet and always having me leave happy. I sometimes wish service was due sooner just to see richard and the amazing team. Thank you for all that you More

by Chicagoexecutivesx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

BMW of Orland Park responded

We're delighted to hear that Richard and the team at BMW of Orland Park consistently provide exceptional service for your fleet! Your kind words mean a lot, and we'll be sure to share them with Richard. Thank you for choosing us, we look forward to seeing you again soon!

February 28, 2025

I really appreciate that they gave me a loaner during the car repairs, that very great of them. More

by Lakeesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
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Mar 03, 2025 -

BMW of Orland Park responded

Lakeesha, thank you for visiting BMW of Orland Park!

February 28, 2025

They are always extremely professional and they do very good work in a timely manner More

by B.RODARTE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

BMW of Orland Park responded

This is a fantastic review. Thanks from the entire team at BMW of Orland Park!

February 27, 2025

I HAVE OWNED MORE THAN 15 CARS IN MY YOUNG LIFE. .. I HAVE NEVER BEEN TAKEN CARE OF OF BETTER THAN I HAVE AT BMW OF ORLAND PARK... THEY ARE THE ONLY DEALERSHIP THAT HAS GONE ABOVE AND BEYOND TO MAKE More

by KB LOGISTICS MGMT INC.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : VINCE
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Feb 27, 2025 -

BMW of Orland Park responded

Thank you for sharing such a glowing review! We're delighted to hear that BMW of Orland Park has provided exceptional service and made your experience memorable. Your kind words mean the world to us, and we look forward to continuing this level of care in the future!

February 27, 2025

Overall, a good experience, although the 3 hour time frame to complete the transaction was a little long More

by PLEBANEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

BMW of Orland Park responded

Thank you for sharing your feedback with us! We're glad to hear that overall, you had a good experience at BMW of Orland Park. We appreciate your patience during the transaction process and will work on improving our efficiency.

February 27, 2025

Great experience! The length of service time was less than expected. Jason was very professional. More

by CALLEN583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

BMW of Orland Park responded

Callen, thanks so much for the 5-star review of BMW of Orland Park! We're glad Jason and the team could get you back on the road quicker than anticipated.

February 27, 2025

The dealer is closer than the dealer I purchased the vehicle from 6 years ago so it was a bit more convenient to have it serviced there this time. The service person who discussed the required maintena More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

BMW of Orland Park responded

Thank you for sharing your experience with us. It's great to hear that the service person was excellent, but I understand your concern about the initial quote discrepancy. We strive for transparency in our pricing and appreciate feedback like yours to help improve our processes. If you'd like to discuss this further or have any other questions, please feel free to reach out anytime. Thank you, Brian Coster - Service Manager - 708-460-4545

February 25, 2025

Great work, my car was returned so clean it appeared like new. Work was performed with flawless precision. More

by Mike c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Boomsma
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Feb 25, 2025 -

BMW of Orland Park responded

Mike, we're delighted to hear that you were impressed with the service at BMW of Orland Park! Thanks for sharing your experience and we hope to see you again soon.

February 25, 2025

I'm extremely grateful to have Jason as my service advisor every year. He is really good at providing updates and making sure my X5 gets the attention it needs. I look forward to working with Jason More

by JERAMIERYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

BMW of Orland Park responded

We're delighted to hear that Jason has been consistently providing you with excellent service at BMW of Orland Park. Thank you for your kind words and continued trust in us!

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