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BMW of Orland Park

Orland Park, IL

4.5
1,494 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,494 reviews

January 22, 2025

Knowledgeable and friendly advisor who was very helpful in answering all of my questions. The entire process went smooth. More

by CHRISTEL.CARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Top notch as usual and dont forget Tony Scanlon ; made sure everything went smoothly. Couldn’t be more pleased. More

by BBORIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Friendly advisor who was knowledgeable, helpful, and patient. I drive 45 minutes to come to this location due to the excellent customer service. More

by GRACEFULCOFFEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

BMW of Orland Park responded

We're delighted to hear that our team at BMW of Orland Park made your visit worthwhile! Thank you for making the drive and sharing such positive feedback. We look forward to serving you in the future!

January 21, 2025

Dion exhibited professionalism and courtesy when I visited Ziegler for my scheduled service. Dion is a great representative for Ziegler BMW. More

by Reggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Waiting room very small and the amenities they offer is little to nothing you’ll get a better experience at bmw schererville. More

by Richie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

BMW of Orland Park responded

Thank you for your feedback. We’re sorry to hear our waiting area and amenities didn’t meet your expectations. We’ll use your comments to make improvements and hope to provide you with a better experience in the future. Best Wishes, BMW Of Orland Park

January 21, 2025

I am pleased with your service and the detailed attention given to me by your service representatives. Tony Scanlon made sure that my needs were taken care of during my visit. I cant think of any way that it More

by BBORIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

BMW of Orland Park responded

Thank you for sharing your positive experience with us at BMW of Orland Park! We're delighted to hear that Tony Scanlon provided exceptional service and met all your needs. We appreciate the feedback and look forward to serving you again in the future!

January 21, 2025

Sam made the experience a great one. Mat, the tech guru can be more professional. More

by ola
Recommend Dealer
Yes
Employees Worked With
Sam Prendergast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

BMW of Orland Park responded

Thank you for sharing your feedback! We're thrilled to hear that Sam made your experience a great one – we'll be sure to pass along your kind words. We appreciate your input regarding Matt as well. Professionalism is something we take seriously, and we'll address your concerns to ensure an even better experience in the future. Your satisfaction is important to us, and we hope to see you again soon! Best Wishes, BMW Of Orland Park

January 19, 2025

I have no complaints on the service! They took their time to repair my issues correctly and was informative throughout the entire process. This is my 3rd BMW and I have yet to find any o More

by Felicia Gooden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

BMW of Orland Park responded

Felicia, we're delighted to hear about your positive experience with BMW of Orland Park! Thank you for trusting us with your vehicle and recognizing our commitment to exceptional service. We look forward to assisting you in the future!

January 19, 2025

Fast and professional service from the time I pulled into service until I returned to pick up my vehicle. More

by DGDRGIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

BMW of Orland Park responded

We're delighted to hear that you experienced fast and professional service at BMW of Orland Park. Thank you for sharing your feedback!

January 19, 2025

Dion at the BMW dealership made my car-service experience absolutely incredible! From the moment I walked in, he was attentive, professional, and genuinely focused on understanding my needs. He patiently ans More

by MOSES.RASBERRY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

BMW of Orland Park responded

Moses, we're delighted to hear that Dion provided such an incredible service experience at BMW of Orland Park! Thank you for sharing your positive feedback with us. Safe travels and we look forward to assisting you in the future!

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