BMW of Norwood

Amazing dealer ship My husband & I would like to give a huge thank you to Mario Carosi. He went above & beyond to satisfy us on purchasing our x5. This is our fourth veh My husband & I would like to give a huge thank you to Mario Carosi. He went above & beyond to satisfy us on purchasing our x5. This is our fourth vehicle that we purchased from BMW Norwood,MA. I would recommend doing business with Mario he is an amazing gentleman. This is our second vehicle that we requested Mario. Thank you again Mario Carosi More

I got a great used car and met some really nice people. I am over-the-moon about the car I bought at Groove Subaru and about the great assistance I got from the people there. I bought a 2010 Subaru Forester I am over-the-moon about the car I bought at Groove Subaru and about the great assistance I got from the people there. I bought a 2010 Subaru Forester and it is exactly what I was looking for. Mark Davis shepherded me through the process and the manager, Scott, helped a lot too. It was a totally "I'm here for you" kind of place - no pressure, just great service. I would not hesitate to recommend Groove to anyone looking to buy a car. More

Convenience, good service, and hassle free I am very happy to lease my BMW-X3 from this BMW-Gallery of Norwood. The sales staff very extremely friendly and helpful as well as knowledgeable. Th I am very happy to lease my BMW-X3 from this BMW-Gallery of Norwood. The sales staff very extremely friendly and helpful as well as knowledgeable. They worked enthusiastically to provide the best deal for me and I do appreciate all their efforts. Mohammad and Sergio worked in a excellent harmoney and provided me with the best service I have ever had in any dealership. I truly recommend them with no hesitation. More

Easy Sales and Delivery Process Worked with David Williamson from the sales team. Very easy process with great communication throughout the entire process. Worked with Conor Kegan fr Worked with David Williamson from the sales team. Very easy process with great communication throughout the entire process. Worked with Conor Kegan from the genius team. Smart, and very good at what he does. Loves his work and it shows. Heather Dumas from the finance office. Low pressure with the the add ons and funny. More

Flat tire and standard mileage service They got me in the same day for a flat repair and handled everything great. All people were nice and focused on making things easy for me. They got me in the same day for a flat repair and handled everything great. All people were nice and focused on making things easy for me. More

Service Oriented I have been dealing with BMW of Norwood for 20 years or more, and the service only gets better and better. Carlos kept me advised every step of the wa I have been dealing with BMW of Norwood for 20 years or more, and the service only gets better and better. Carlos kept me advised every step of the way on what was going on during the service process and the recommendations that were coming through. Each person I have dealt with there has shown total professionalism. More

Better dealer service I normally go to another dealer for service but, the last visit caused issues that needed to be fixed. I went to Norwood and had a great experience. D I normally go to another dealer for service but, the last visit caused issues that needed to be fixed. I went to Norwood and had a great experience. Dan was great! More

Bought a 2017 x3 Very excited to have found the exact Car I wanted and at the right price. Process was pretty easy. I waited a little long to complete paperwork proc Very excited to have found the exact Car I wanted and at the right price. Process was pretty easy. I waited a little long to complete paperwork process. However besides that everything has gone well More

Review update After my very poor review of Gallery BMW of Norwood,MA I was contacted by Rob Picerno, the Exectutive Sales Manager.He addressed the problems I mentio After my very poor review of Gallery BMW of Norwood,MA I was contacted by Rob Picerno, the Exectutive Sales Manager.He addressed the problems I mentioned in my review. He got me the warranty paper work for the paint sealant/leather protection that I had requested at the closing.I was orginally told I could not get paper work because it was being done at no charge what turned out to be, this phantom coupon. Also they were supposed it pay the last payment on my 2015 BMW.They did not.Rob took care of this by sending me a check for the last payment. While I still cannot recommend both the salesman or finance person I dealt with,I would recommend,if you go to this dealer,you ask for Rob. More

It was very fast easy professional Your service manager was very professional Helpful. He explained all the problem with my car called me on time told me all my options I would recom Your service manager was very professional Helpful. He explained all the problem with my car called me on time told me all my options I would recommend your service without Hesitation More