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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.8
1,448 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,448 reviews

June 30, 2025

Came in needing help was greeted my a wonderful service rep that understood my needs. Got me in and out in a timely manner. More

by Jthomas038
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Diaz
Report | Print
June 30, 2025

State of the art service group, and a sales group that really knows cars. I know this has been said before but they don’t try and sell you a car, they help you buy one. More

by bwilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aleks, Natasha Diaz
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June 30, 2025

Did not provide complementary car wash and vacuum, even after advertising it. This is provided by every BMW dealer More

by Udysharma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Annabel Guerrero
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June 29, 2025

Needed a defective tire replaced so made an appointment for 10am. Dropped the car off early and dealer stated it would be a quick repair. Returned at 3:30 and the car wasn't ready. Waited until 6!! Not goo More

by stevekaupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Archer, Natasha Diaz
Report | Print
June 28, 2025

They were fast, communicative and pleasant. It was my first time going to this dealership to get my oil change. Michelle was very personable. Thanks. More

by drdionnepoulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Jun 30, 2025 -

BMW of Norwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to Michelle here at BMW of Norwood! We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2025

Customer service is exceptional from every member of the team at the BMW in Norwood ! More

by gracephd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez & Mario Carosi
Report | Print
Jun 26, 2025 -

BMW of Norwood responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2025

BMW Norwood service group does a great job - from the greeter to leaving - excellent service all around! Anabel has always taken great care of us and keeps us informed throughout! More

by jmac3030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabel Guerrero
Report | Print
Jun 28, 2025 -

BMW of Norwood responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Norwood. If you have any further questions, please give us a call. We're always happy to help!

June 25, 2025

It took them less than hours that most dealership takes to do an oil change and perform a 360 inspection. More

by Lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
Report | Print
June 25, 2025

Thomas London was very great through the whole process. His customer service is second to none. I was completely impressed with his professionalism and customer service. His knowledge about BMW was far bey More

by Maddalenajessica1986
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas London, Natasha Diaz
Report | Print
Jun 25, 2025 -

BMW of Norwood responded

Hello, we're happy you found Thomas to be so supportive during your experience here at BMW of Norwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2025

Professionalism at its finest and fixed the first time. Thank you, BMW of Norwood for your help More

by mikeabruzzese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Archer, Natasha Diaz
Report | Print
Jun 25, 2025 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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