BMW of Norwood

Excellent service. Contrary to some other services, BMW in Norwood doesn’t try to tell you that they are smarter and knowledgeable than clients. They really listen to y Contrary to some other services, BMW in Norwood doesn’t try to tell you that they are smarter and knowledgeable than clients. They really listen to you and trying to understand concerns and your own experience in addressing issues. Douglas (service manager) is very attentive to details and really listen to all your concerns. Overall great service. You pay more that at independent shops, but for serious repairs that worth every dollar. More

Excellent service. ..from the front desk to tbhe cashier and everyone in between. Won't go to another dealership been coming here for years. ..from the front desk to tbhe cashier and everyone in between. Won't go to another dealership been coming here for years. More

Very professional and well prepared on the cars No rushing and explaining all questions Congratulations rushing and explaining all questions Congratulations More

excellent courteous and done quickly i have no more words in future only send me surveys with out written words in future only send me surveys with out written More

Everyone was very happy and and pleasant to deal with. My service writer, Jayme Snyder was very professional and did a great job tracking the service of my vehicle. My service writer, Jayme Snyder was very professional and did a great job tracking the service of my vehicle. More

The entire service process- from check-in, to diagnosis, repair, to checkout- was easy, transparent, and fast. The communication from the dealership was complete and thorough, and the work was completed as repair, to checkout- was easy, transparent, and fast. The communication from the dealership was complete and thorough, and the work was completed as promised on time. I couldn’t ask for a better experience! More

Service rep (Melvin) was knowledgeable and helpful with my questions and needs. But like all dealerships pricing is obscene. I understand that there are very high expenses involved with these operations, my questions and needs. But like all dealerships pricing is obscene. I understand that there are very high expenses involved with these operations, but way beyond my abilities. Project was completed to my satisfaction in a timely manner. More

Dan Drinkwater is very accommodating and friendly explain so well what was found in my X7 and what need to be fix so well what was found in my X7 and what need to be fix More

Professional and efficient as always, Carlos, Despina and the team are just the best-thank you! the team are just the best-thank you! More

The service advisor and all staff know how to make a customer feel appreciated, not just the speed of service but the attention to detail is astounding. customer feel appreciated, not just the speed of service but the attention to detail is astounding. More