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BMW of Norwood

Norwood, MA

4.7
1,278 Reviews

918 Providence Hwy

Norwood, MA

02062

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Showing 1,278 reviews

March 08, 2019

Great job and excellent advisor My BMW X5 was sent for maintenance and BMW recall fix. My new advisor Ali Kooros clearly explained all issues for maintenance and recall fix. He manag More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Kooros
Mar 11, 2019 -

BMW of Norwood responded

Hi Jimmy - Thanks for trusting us with your BMW X5! It's great to hear that Ali explained all of the repairs necessary and got you set up with a rental vehicle. Most of all we are happy that your car is running smoothly. We appreciate you taking the time to write us a review!

March 07, 2019

Very professional I bought a car from BMW of Norwood in Massachusetts I live in Pennsylvania everything was done via phone and fax machine. Very professional was able More

by Kiaguycorey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 07, 2019 -

BMW of Norwood responded

Happy customers make us happy! We love that Jake provided communicative service and that you got deal that worked for you. Thanks so much for recommending BMW of Norwood!

March 06, 2019

Great service and prompt service Experience was great; timely, professional, courteous. All the right things one hopes for when having one’s vehicle serviced. I would highly recom More

by LPS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaiser Rivera
Mar 06, 2019 -

BMW of Norwood responded

"Timely, professional, courteous" - three words we love to hear! We are delighted that our team met your expectations and delivered a great service experience. We truly appreciate your recommendation and look forward to serving you again in the future.

March 06, 2019

Jason and team made it easy This was my second vehicle from this dealer and I found the experience to be painless and communication to be tight. Jason and team worked well togeth More

by Coral red 68
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Nassif, Junior Rodriguez and Paul (the BMW ‘Genius’)
Mar 06, 2019 -

BMW of Norwood responded

This is exactly what we love to hear! Thank you for coming back to BMW of Norwood for a second vehicle, it's fantastic that you enjoyed working with Jason and our team. Safe driving out there!

March 06, 2019

Tire replaced Super friendly and very helpful and professional. Very happy with service provided. Will return for further work. Everyone was very pleasant to deal w More

by Ppgg.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Sooklal
Mar 07, 2019 -

BMW of Norwood responded

Thanks for coming to BMW of Norwood for your tire replacement! We are delighted that our team provided helpful, friendly service that earned your business. We look forward to assisting you in the future.

March 01, 2019

So convenient Hassle free, Great service I drive by all the time and while I love where I bought my BMW I now drive by this dealership literally every other day. I checked in to see about ser More

by JBWB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Mar 01, 2019 -

BMW of Norwood responded

Thank you for giving us a chance! We are delighted to hear that our Service Team left an excellent first impression for your oil change and recall repair. We especially love that it was such a breeze and that Carlos followed up with you to ensure your vehicle was running smoothly. We appreciate your review and would love to assist you when you're ready for a new BMW. Have a great weekend!

February 27, 2019

Superior service I had a flat tire & they quickly took care of it. A big shout out to Teresa for her timeliness in getting me out of my snafoo. More

by Frizzle
Recommend Dealer
Yes
Employees Worked With
Theresa
February 27, 2019

Good Experience I have been a loyal customer at BMW Gallery for over 10 years, I have had 6 cars. My experience has been good. I have dealt with many saiesmen. Joh More

by Juniper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Noules, Teresa Mullen, Dan MacDonald, Alex Archer
Feb 27, 2019 -

BMW of Norwood responded

Thank you so much for being a loyal customer! We truly appreciate your business and are so glad that you've had so many great experiences working with our team. If you have any questions or concerns regarding your recent purchase, please give me a call. Thank you, Alex Archer - General Manager - 781-278-1417

February 27, 2019

Very helpful and curious Adrian was the best move things alone very well Love to do business with Norwood again Teresa Mullen been taking care of my service for a long time i More

by Nayan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Pirvu
Feb 28, 2019 -

BMW of Norwood responded

Thank you so much, Nayan! We are grateful to have you as a loyal BMW of Norwood customer and look forward to assisting you again soon.

January 19, 2019

New vehicle purchase For the first time I bought a BMW and I’m very happy with muy new X5. They work out with me to make it happen! Since the moment that I step in the de More

by Line2873
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nouel
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