BMW of Norwood

recall Service Had to bring vehicle in for a recall and while it was there to check car for rough idol. Found reason for the rough idol and replaced part. Car runs g Had to bring vehicle in for a recall and while it was there to check car for rough idol. Found reason for the rough idol and replaced part. Car runs great now. Would have liked a loaner of any kind where the car was there for 6 hours. If I didn’t find anyone to pick me up I would’ve been stuck there for 6 hours More

Excellent From start to finish everyone was wonderful. Paul was very knowledgeable in regards to the vehicles & matching my preferences. Alex my sales rep was p From start to finish everyone was wonderful. Paul was very knowledgeable in regards to the vehicles & matching my preferences. Alex my sales rep was patient with us & made us feel welcomed at all times. He presented us with many options & was prompt with all information & paperwork needed to complete the deal. Edison the finance rep answered all our questions thouroughly & made us feel comfortable to ask anything. He walked through every detail & knee what he was talkin about without having to ask anyone. Overall excellent experience. More

Honest and Straightforward Hi had problem with my 2013 X5 trunk latch wasn’t working called on a Sat morning at 8 am everything fixed by 11 they were totally booked but let me c Hi had problem with my 2013 X5 trunk latch wasn’t working called on a Sat morning at 8 am everything fixed by 11 they were totally booked but let me come in because it may have been a hazard. Plus they just charge be for an hour work so price was very very fair. To be honest I was surprised that they would hammer me. But they didn’t. So I think you are good if you go there. It always more at the dealership but your paying for piece of mind. Ask for Dan he is an Honest guy and knows everyone is busy and needs things done quick More

Excellent Service Dan DRINKWATER is always giving me the highest, consistent and excellent service on my BMW X5. Always looking forward to see him every time I have iss Dan DRINKWATER is always giving me the highest, consistent and excellent service on my BMW X5. Always looking forward to see him every time I have issues on my car and always been resolved. Thanks Dan. 👍👍👍 More

Very Professional Wouldn’t go anywhere else for my annual service. Right next door in Norwood makes it easy. Ask for a courtesy loaner. Top notch service. Wouldn’t go anywhere else for my annual service. Right next door in Norwood makes it easy. Ask for a courtesy loaner. Top notch service. More

Great, took me in earlier than scheduled i appreciate that Recall service. Went well. Seema like everything is fine. Tild taillights are out and they are not. Everything else went fine. Techs helped explain tw Recall service. Went well. Seema like everything is fine. Tild taillights are out and they are not. Everything else went fine. Techs helped explain two leaks in car that i was unaware off. Thanks More

Great service I love my advisor always manages to schedule me And accommodate my work schedule friendly helpful and reasonable. I can always get a loaner vehicle I love my advisor always manages to schedule me And accommodate my work schedule friendly helpful and reasonable. I can always get a loaner vehicle Thank you More

Fantastic service Got an oil change. Dealt with Francisco. Excellent service. Turned a simple oil change into a great experience. Took me last minute and accommodated m Got an oil change. Dealt with Francisco. Excellent service. Turned a simple oil change into a great experience. Took me last minute and accommodated my last minute plan. Back on the road In no time. Would recommend Norwood bmw service any time More

New X5 Excellent service! I had a great experience from the time I entered the dealership. The receptionist was friendly and welcoming and staff took the t Excellent service! I had a great experience from the time I entered the dealership. The receptionist was friendly and welcoming and staff took the time to say hello. My sales rep Alexandir Banar was very professional and the finalizing of my documents with Junior Rodriguez was seamless. More

Could not be better One of the cars we have is ageing and we're having to bring the car to the dealership more often for repairs as things wear out. Teresa is the servic One of the cars we have is ageing and we're having to bring the car to the dealership more often for repairs as things wear out. Teresa is the service person I see. She's very knowledgeable, very responsive and she's always amazing with us and could not be more generous or helpful. I have 100% confidence and trust in Teresa and the dealership and Teresa especially takes wonderful care of us from start to finish every time we need to bring our cars in. I've been going to this dealership since 2006 and could not recommend it more. More