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BMW of Norwood

Norwood, MA

4.7
1,279 Reviews

918 Providence Hwy

Norwood, MA

02062

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Showing 1,279 reviews

April 13, 2019

Service experience was exactly what I would want and expect. I recently switched my service liaison to Carlos and he was top notch. The service experience was exactly what I wanted from Gallery BMW given my inve More

by ronaldtashjian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Apr 15, 2019 -

BMW of Norwood responded

Thanks so much, Ronald. We look forward to your next visit with us!

April 12, 2019

Dan Macdonald is the best I have been working with him for close to 20 years. He always goes the extra mile. In addition I couldn't be happier that BMW is now part of Prim More

by JeffgRr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Macdonald
Apr 12, 2019 -

BMW of Norwood responded

Hi Jeff - We cannot thank you enough for your 20 years of business! We are thrilled that you've been able to depend on Dan and Prime to take excellent care of you and your vehicle for all that time. We look forward to our continued relationship!

April 11, 2019

Quality service Excellent customer service.,Called me in a good time frame for the quote of my service. Answered all questions effectively!! Highly recommend The BMW More

by Tam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Lopez/ service Advisor of Norwood
Apr 11, 2019 -

BMW of Norwood responded

Thanks Tam! We really appreciate you taking the time to recommend us. It's wonderful to hear that your latest service experience was such a success. Hope to see you next time at BMW of Norwood!

April 09, 2019

Long service visit I called and scheduled what I was told would be a one hour oil change that should last no more than one hour and cost around $150.00. I left two and a More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teresa
Apr 09, 2019 -

BMW of Norwood responded

Jose - Some people may not realize how important these reviews are to our business. We use them to learn from our mistakes and improve the experience for the next guest. If you’re willing, I’d love to hear more about what happened during your visit - 781-278-1417. Alex Archer - General Manager

April 09, 2019

Flat tire (run flat) Kaisey did a great job handling this matter promptly and efficiently, all in the same day I needed it fixed. Well done job by the Gallery team. More

by Tmg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaisey in service
Apr 09, 2019 -

BMW of Norwood responded

Thank you for taking the time to review BMW of Norwood! It really means a lot to hear that you’re happy.

April 09, 2019

Quick and easy service Had my winter tires swapped out and stored for the summer- all in just over 90 minutes of waiting in a very nice and quiet setting to work while waiti More

by X5-Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember any employees names
Apr 09, 2019 -

BMW of Norwood responded

Reviews like this one make our day! Thanks from the BMW of Norwood team!

April 09, 2019

Top notch treatment for maintenance visit Excellent service, one of the main reasons I stopped using herb chambers in boston is because the service here is excellent. Loaner was a new x3, serv More

by Chong0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali
Apr 09, 2019 -

BMW of Norwood responded

We are so happy our BMW of Norwood team earned your five stars, thank you! We appreciate your stellar review, and look forward to seeing you next time!

April 09, 2019

Great experience Good honest service by an attentive staff. Dan was great. Car was returned as promised and cleaned. Adrian in sales is at the top of his game. I highl More

by Mtastic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Pirvu
Apr 09, 2019 -

BMW of Norwood responded

Thank you for taking the time to review BMW of Norwood. We're thankful to have you as a customer.

April 09, 2019

Another outstanding experience I have had a consistently excellent experience with the BMW Norwood service department. The staff is polite and professional. I never feel that they a More

by Crl22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari
Apr 10, 2019 -

BMW of Norwood responded

It makes our day to hear that you've received consistently excellent service from our team at BMW of Norwood! We love that you can count on them for professional care. Thanks so much for your support!

April 06, 2019

New bmw Great people , great place. ONLY PLACE TO BUY A BMW ....best Bmw dealership in Massachusetts!!!!!!and in New England ....Sales dept took care of ever More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rp
Apr 08, 2019 -

BMW of Norwood responded

Amanda - We can't ask for better feedback than this! Thank you so much for calling us the best BMW dealership in New England. We hope you are loving your new vehicle.

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