BMW of Norwood
Norwood, MA
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Consistently excellent service I’m an overly critical person and I’m continually impressed with the outstanding service experience Dan Drinkwater provides. My 2018 5-Series is my fo I’m an overly critical person and I’m continually impressed with the outstanding service experience Dan Drinkwater provides. My 2018 5-Series is my fourth, and the service and attention to detail is superior; I highly recommend it. David Cochran More
Professional, courteous & fast The Service team was friendly & courteous and work was done in a timely manner. I would recommend the BMW Norwood service department to other BMW own The Service team was friendly & courteous and work was done in a timely manner. I would recommend the BMW Norwood service department to other BMW owners. More
Great overall experience ! Great deal on the new car, great deal on the trade in, no back and forth haggling and when I went to pick up the car the technician spent over and hou Great deal on the new car, great deal on the trade in, no back and forth haggling and when I went to pick up the car the technician spent over and hour with my wife and I explaining all of the technology etc in the car. More
Prompt Excellent Service BMW of Norwood is the finest dealership in the Boston area-the Sales, Service, and Executive Management are all top notch in taking care of their Cust BMW of Norwood is the finest dealership in the Boston area-the Sales, Service, and Executive Management are all top notch in taking care of their Customers! More
Service Dan Drinkwater went above and beyond making sure everything was correct and got me out in a timely matter also he went over my warranty Dan Drinkwater went above and beyond making sure everything was correct and got me out in a timely matter also he went over my warranty More
As always everything went smoothly The experience was great as always. Staff specially Mr. Ali Kooros makes thing happen so smoothly that I do not feel I was actually spending time ther The experience was great as always. Staff specially Mr. Ali Kooros makes thing happen so smoothly that I do not feel I was actually spending time there. I feel confident that everything has been taken care of when I keave the dealership. More
Best Deal! I had a wonderful experience at this dealership. I worked with Ian, the sales manager in leasing my BMW. Ian gave me a great deal and it was an offer I had a wonderful experience at this dealership. I worked with Ian, the sales manager in leasing my BMW. Ian gave me a great deal and it was an offer I could not refuse. It was the best offer than the other BMW dealerships were offering me. I recommend this place to anyone who is looking to buy or lease their vehicle. They will work with you to get the monthly payments that you want. I am happy that I chose to come to BMW at Norwood and I will make sure my friends and family come to this dealership! More
Warranty Issue Dan Macdonald took care of our 12 year old 328xi on a warranty issue that I could not get the dealer I purchased it from to even call me back after 4 Dan Macdonald took care of our 12 year old 328xi on a warranty issue that I could not get the dealer I purchased it from to even call me back after 4 days, He treated my wife & I like we had purchased the car there and we were customers for years even though it was first time we had been there, We hope to someday go back and purchase a new vehicle from them as they know how to take care of a customer. More
Jason Nassif made the process so easy Jason Nassif was our salesman and he was super brand knowledgeable. He made the process super smooth. He couldn’t have made the process easier. The bu Jason Nassif was our salesman and he was super brand knowledgeable. He made the process super smooth. He couldn’t have made the process easier. The business office Paula was wonderful and great with every part of that aspect. And the brand specialist Paul at the end to explain the X5 top to bottom was a nice touch. Prime does it right!! More
Great follow up Ali always kept me up to date with the repairs and explained why things would take longer. Also the shuttle was great. I could make a cappuccino while Ali always kept me up to date with the repairs and explained why things would take longer. Also the shuttle was great. I could make a cappuccino while waiting. Not bad! More