BMW of Norwood

First BMW While looking around for cars I found a model I liked in Norwood that had the features I was looking for. Took it for a ride so decided to talk price. While looking around for cars I found a model I liked in Norwood that had the features I was looking for. Took it for a ride so decided to talk price. That went well, and so did the whole process of purchasing it. The staff are attentive, easy to reach and responsive. Overall a very positive experience. More

BMW Norwood My contact Theresa is excellent. My Bmw is a x1 2014. I have never had a car in such good condition. As a second owner I love my Bmw. I have not neede My contact Theresa is excellent. My Bmw is a x1 2014. I have never had a car in such good condition. As a second owner I love my Bmw. I have not needed any major repairs. Theresa has made my decision easy and has made sure I bring my vehicle in before the dead line of warranty. More

Excellent Service I’ve always enjoyed doing business with BMW. The people are all nice, friendly and professional and the quality of service is excellent. Hi i’ve Neve I’ve always enjoyed doing business with BMW. The people are all nice, friendly and professional and the quality of service is excellent. Hi i’ve Never had a problem with my service More

X5 Purchase with Sokol Soto We purchased a BMW X5 this week and we could not have experienced a more professional and seamless transaction than we did with our Client Representat We purchased a BMW X5 this week and we could not have experienced a more professional and seamless transaction than we did with our Client Representative Sokol Sota. He took the time to bring the vehicle to our home out of state and proved himself thoroughly knowledgeable about not only this vehicle but about BMW in general. We would recommend Sokol to another client unquestioningly. Thank you Sokol. We would also like to thank and commend product genius Kyle MacDonald. He took the time and demonstrated the patience necessary with new users of such a technologically advanced vehicle. He is a superlative educator and, like Sokol, as asset to BMW of Norwood. Many thanks Kyle. More

Great experience & sales person Tom is the third salesperson I’ve worked with at BMW in the last 7 years. He was by far the best to work with and most responsive. I will recommend Tom is the third salesperson I’ve worked with at BMW in the last 7 years. He was by far the best to work with and most responsive. I will recommend him to others. More

True professional Last week I get to meet one of the finest sales professionals Mr. Jake Archer . Jake has so much knowledgeable and respect for me, made me feel like I Last week I get to meet one of the finest sales professionals Mr. Jake Archer . Jake has so much knowledgeable and respect for me, made me feel like I am one of the most important person. For that reason and with his honest advice, I bought the car within half an hour without hesitation, congratulations to BMW of Norwood for having such a fine professional and I believe Jake is one of the finest employees there. Thanks again More

Tire emergency while on vacation Best in class service department. I busted a tire on a local highway after 4 PM on a weekday. The service department was able to get me towed in and Best in class service department. I busted a tire on a local highway after 4 PM on a weekday. The service department was able to get me towed in and hooked up with a nearby hotel with shuttle service. By 7 PM we were at the hotel ablre to relax. The car was ready for us at 9 AM the next day. Everyone we worked with in the service department were wonderful, and we were so thankful for their kindness and going beyond expectation to help us. More

13th annual checkup Very pleased with the service department. They keep my ‘06 BMW 650i with 30K miles running in new condition. If it wasn’t maintained this way, it wou Very pleased with the service department. They keep my ‘06 BMW 650i with 30K miles running in new condition. If it wasn’t maintained this way, it would’ve been traded-in years ago. My service advisor Teresa is very professional and knowledgeable. She understands my requests & knows the history of my service visits. Teresa keeps me informed of repair progress in a timely fashion. More

Great experience Excellent salesmanship and customer experience. Strongly recommend jake and his entire team if you are looking for a car Went out of their way to add Excellent salesmanship and customer experience. Strongly recommend jake and his entire team if you are looking for a car Went out of their way to address every concern as well as question More

X5 misfire and Bank1 too lean codes Kept my car for 1 week and charged me $500 for diagnostic that didn’t clearly state the root cause. I was told I need to replace the engine for 16k... Kept my car for 1 week and charged me $500 for diagnostic that didn’t clearly state the root cause. I was told I need to replace the engine for 16k.... More