BMW of Norwood

Oil, Lube & Filter maintenance Another great experience with Teresa Mullen who is a long time constant service representative that always provides exceptional service and keeps the Another great experience with Teresa Mullen who is a long time constant service representative that always provides exceptional service and keeps the consumer((Car Owner) in mind. Car was washed, vacuumed, and ready within 90 minutes. Thank You BMW Gallery! More

Very good service Service was fast and courteous. A new loaner was offered which many BMW dealer don’t offer anymore (such as Sudbury).. I will come back for service o Service was fast and courteous. A new loaner was offered which many BMW dealer don’t offer anymore (such as Sudbury).. I will come back for service or sales. More

As usual with flawless service for my routine maintenance. While excellence in service is to be expected based on my previous experiences, the more important aspect of being a customer is the professionalism a While excellence in service is to be expected based on my previous experiences, the more important aspect of being a customer is the professionalism and friendliness of the advisor. Ms. TeresaMullen was very knowledgeable about BMW and always suggest services needed, while telling customer what is NOT recommended. She does instill trust in the customer. This has made BMW Norwood the service center for me to go to. More

Great work, pricing and car was cleaned at the end. Online booking system is very easy. Pick up drop off is also easy, service staff was friendly Online booking system is very easy. Pick up drop off is also easy, service staff was friendly More

The service department and my service representative, Francisco, are always extremely professional, courteous and always willing to go the extra mile to please their customer. Francisco, are always extremely professional, courteous and always willing to go the extra mile to please their customer. More

Never a disappointment. My experience at Norwood BMW is always fantastic. The dealership, the staff, the service department and especially Dan MacDonald, my service advisor, My experience at Norwood BMW is always fantastic. The dealership, the staff, the service department and especially Dan MacDonald, my service advisor, are the best at what they do. I’ve been a customer for many years and have bought several cars from this dealership and have always been well taken care of. I would highly recommend this dealership and their excellent staff to everyone who is looking customer service and care. More

Excellent service I couldn’t have had a better experience when purchasing my BMW X5. Jason was professional, accommodating and was always available for my questions. I I couldn’t have had a better experience when purchasing my BMW X5. Jason was professional, accommodating and was always available for my questions. I’d recommend anyone to Norwood BMW and tell them to make sure they go see Jason! More

CPO purchase Everyone I worked with was very professional and kept their word. Happy with experience overall. Jake went above and beyond to assist me in the sales Everyone I worked with was very professional and kept their word. Happy with experience overall. Jake went above and beyond to assist me in the sales process. More

Reliability After making my first BMW purchase, I have continued to be able to rely on Jake Archer whenever I have reached out with questions. He’s been great at After making my first BMW purchase, I have continued to be able to rely on Jake Archer whenever I have reached out with questions. He’s been great at following up and the customer service did not stop once my vehicle purchase was completed. This level of care and customer service is a first for me and I highly recommend the BMW of Norwood and Jake for your sales needs. More