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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,059 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,059 reviews

April 06, 2024

One can enjoy a top of the line experience here because of the polite and caring staff. The service area technicians have a great attitude and deep experience. More

by Paul
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Partridge, Teresa Ullen, Max Caso
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Apr 10, 2024 -

BMW of Norwood responded

It's wonderful to hear that you had such a positive experience! The polite and caring staff, along with the experienced technicians, definitely contribute to making your visit top-notch. If you have any other experiences to share or need further assistance, feel free to let us know!

Helpful
April 04, 2024

Polite and competent. Very knowledgeable while not being overwhelming. Great product. Did not try to over sell me More

by Mkrobinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
A piravu
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Apr 06, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had a polite and competent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 31, 2024

Excellent attention to customer service and overall experience! Easy in / out and loaner cars are great. More

by KenMLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen, Leanne Rattey, Despina Karalis-Palmeira
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Apr 04, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 30, 2024

Service department is very friendly and honest about the work being performed on my vehicle More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen and Jayme Snyder, Manny Menasha
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Apr 02, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 28, 2024

Staff seems to be very friendly and helpful. they are also knowledgeable and professional dealing with customers. More

by lincolnbarrett52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabien Nguyen, Junior Rodriguez
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Apr 03, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had a friendly and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 28, 2024

Love them. Never had a problem and been using them for over 10 years and two bmw’s More

by dpisoarts
Recommend Dealer
Yes
Employees Worked With
Mario Carosi, Dan Drinkwater
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Mar 30, 2024 -

BMW of Norwood responded

We're delighted to hear about your long-standing loyalty to our dealership and the positive experiences you've had with us over the years. Thank you for choosing us for your automotive needs and for trusting us with the purchase of your BMWs. We greatly appreciate your support and look forward to continuing to provide you with excellent service for many more years to come! If there's anything else we can assist you with, please don't hesitate to let us know.

Helpful
March 27, 2024

Everyone I come here, I always have a great experience. Service team is great and efficient. More

by Katherine
Recommend Dealer
Yes
Employees Worked With
Jake Archer, Dan Drinkwater
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Mar 29, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 27, 2024

Everyone here at this location treats you like family! The techs, and Annabelle are incredibly knowledgeable, professional and friendly! What assets to BMW! More

by Nashima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annabelle , Despina Karalis-Palmeira
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Apr 03, 2024 -

BMW of Norwood responded

Thank you for your kind words! We're thrilled to hear that you feel like part of the family at our dealership. Providing knowledgeable, professional, and friendly service is our priority, and we're glad that our team members like Annabelle and the technicians have made such a positive impression on you. We appreciate your business and look forward to serving you again!

Helpful
March 27, 2024

Thorough attention to the state of my car, helpful list of issues, and professional repairs More

by fldveloce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Snyder
Report | Print
Mar 29, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had a thorough experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 27, 2024

Been going to BMW of Norwood for over 20 years. I have moved 30 miles away from them since I started going and I make the drive for service there. I do because they take great care of your car an More

by zuccojoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen
Report | Print
Apr 03, 2024 -

BMW of Norwood responded

Thank you for sharing your long-standing positive experience with BMW of Norwood! We're thrilled to hear that you've been satisfied with their service for over 20 years. It's wonderful to know that Teresa's expertise, communication skills, and customer advocacy have been a significant factor in your loyalty to the dealership. We appreciate your business and look forward to serving you for many more years to come!

Helpful
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