BMW of Norwood

David at BMW of Norwood is a pleasure to work with. He is quick, upfront, efficient , professional, funny, transparent, and reliable. During the 3-hour service, David was on top of everything, ha He is quick, upfront, efficient , professional, funny, transparent, and reliable. During the 3-hour service, David was on top of everything, has been providing me frequent updates on the status of my vehicle and made sure that I got the best service. On a side note, Gail was carrying water bottles every 15 minutes or so to each and every customer and asking them if they need water. Who does that these days?! Customers are being pampered a lot here! Overall, as usual, the best experience at BMW of Norwood and would highly recommend BMW of Norwood! More

Had appointment scheduled for service Employees were very friendly and very accommodating. They Picked up and dropped off my car which made it super easy. Excellent service very friendly and very accommodating. They Picked up and dropped off my car which made it super easy. Excellent service More

Service at BMW Norwood has been consistently reliable. I have serviced cars here for over 20 years and have always felt comfortable that I am not being cajoled into doing more service than is necessary. I have serviced cars here for over 20 years and have always felt comfortable that I am not being cajoled into doing more service than is necessary. Service Advisor Teresa Mullins is great - attentive, professional, and kind. More

Exceptional customer service and great service maintenance. No long wait while your car is bring service! maintenance. No long wait while your car is bring service! More

First the dealership is gorgeous And my account manager Teresa was incredible She treated me like a king I’m very happy and my 7 series run like a charm John Pereira Teresa was incredible She treated me like a king I’m very happy and my 7 series run like a charm John Pereira More

BMW Norwood does a great job not only meeting my needs but anticipating them also but anticipating them also More

I had great experiences of purchasing new car at this dealer. Our sales Jake was super professional and helpful. Everything was smooth and efficient. dealer. Our sales Jake was super professional and helpful. Everything was smooth and efficient. More

Came in for a check and found out I had a number of issues that needed to be addressed. I liked the fact they took pictures and video of the issues which put my concerns of car issues as they explained issues that needed to be addressed. I liked the fact they took pictures and video of the issues which put my concerns of car issues as they explained and showed me the issues that were present which helped me to better make a decision as to what course of action I would take. I think you should always do pics and video for all recommended services or whenever an issue is found during random inspections. More

They did a great job of getting everything ready for me in advance and making pick up very smooth in advance and making pick up very smooth More

Very helpful and professional staff They were thorough and kept me aware of the steps taken to diagnose and repair my car and kept me aware of the steps taken to diagnose and repair my car More