BMW of Norwood

The sales process with Jake Archer was excellent. Straight shooter, good advice and price. The service with Teresa Mullen is excellent. When a reported a small rattle she had a service manager/ techn Straight shooter, good advice and price. The service with Teresa Mullen is excellent. When a reported a small rattle she had a service manager/ technician Matt do a test drive with me to identify it. He did it quickly and i am sure it will be fixed. I have bought two BMW’s from this dealership and still own both. A pleasure to deal with this very professional dealership. More

I always receive very professional and courteous service at BMW of Norwood, and the technostress are very thorough. at BMW of Norwood, and the technostress are very thorough. More

I just purchased an X1 from this dealership. Our sales consultant Adrian was very helpful. Very satisfied with the service so far. consultant Adrian was very helpful. Very satisfied with the service so far. More

Pleasant staff and affordable prices. I would definitely recommend to family and friends. Thank you! recommend to family and friends. Thank you! More

My overall service was great Although I waited for my car I felt my technician was well knowledgeable about my problem and I did all the recommendations. My car is running fine. I liked the team work experi I felt my technician was well knowledgeable about my problem and I did all the recommendations. My car is running fine. I liked the team work experience. I am from New Jersey and loved the experience More

Had my car serviced at BMW of Norwood and was very pleased with the service and people who work there. pleased with the service and people who work there. More

Had a good sales experience but had a couple service items that needed to be addressed. Scheduled a service appointment and was told a needed part was ordered. Arrived at the scheduled appointment, d items that needed to be addressed. Scheduled a service appointment and was told a needed part was ordered. Arrived at the scheduled appointment, dropped off car and was told later that the part was not ordered, so the service call was a waste of time. The part is needed to pass inspection, and we've been driving without inspection for almost 3 weeks Was then assured the part was ordered and rescheduled the appointment. Even received a call confirming the part was in. But, when we arrived to drop off the car we were told the appointment was not scheduled and the receptionist gave me attitude that I was the one who messed up and couldn't assure it would get done that day. Total disregard for our time and extremely disrespectful, we're tempted to return the vehicle because service is important to us, and the first experience has not been good. More

Lack of Transparency. I bought a BMW X3 from BMW of Norwood along with a prepaid service plan wich I tried to cancel as will not need anymore but they refused to refund and they never provided a copy o Norwood along with a prepaid service plan wich I tried to cancel as will not need anymore but they refused to refund and they never provided a copy of the warranty and service contracts. More

Excellent buying experience, no sales pressure. Polite and courteous staff during the whole process! Thank you.... and courteous staff during the whole process! Thank you.... More

First experience with Norwood BMW, from the internet team, Max in sales and finance team it was a positive experience. team, Max in sales and finance team it was a positive experience. More