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BMW of Norwood

Norwood, MA

4.7
1,147 Reviews

918 Providence Hwy

Norwood, MA

02062

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Showing 1,147 reviews

January 04, 2022

I when to the dealer looking for a new car the attention I get was great , I was very satisfied with everyone at the dealership More

by arman.dob.12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Archer, Michael Yousif, Jake Archer, Sarah Elsmore, Heather Dumas
Jan 06, 2022 -

BMW of Norwood responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

January 04, 2022

Some things are real good but there are many thing that require improvement. Communication with customers is a mesh, wrong info send by automated computer is one thing! More

by Lvd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teresa Mullen
Jan 07, 2022 -

BMW of Norwood responded

I apologize that you experienced this experience during your service visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you. Alex Archer General Manager aarcher@driveiragroup.com

January 04, 2022

Teresa Mullin provides excellent & personalized service. She is available and attentive. She communicates clearly and lets you know the price before you commit. More

by marthacolabella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Mullin my service person does an excellent job scheduling and seeing to all of my needs during my service. I highly recommend Teresa,
Jan 06, 2022 -

BMW of Norwood responded

Thank you for your kind words for Teresa, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!

December 30, 2021

Great experience working with Teresa in service. She is phenomenal and a pleasure to work with! More

by Mbsilverst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen
Dec 30, 2021 -

BMW of Norwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

December 29, 2021

They're generally OK for service. Minor service good, major have to stay on top of More

by BMW-7-owner
Recommend Dealer
Yes
Employees Worked With
Guerrero
Dec 30, 2021 -

BMW of Norwood responded

We are very happy to hear that we were able to provide you with an enjoyable service experience. We thank you for your business and look forward to your next visit!

December 28, 2021

Efficient friendly informative Please do not ask for a Efficient friendly informative Please do not ask for a 15 word minimum. It's too much More

by Timmersd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
Dec 30, 2021 -

BMW of Norwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

December 28, 2021

We have been customers of this dealership for well over twenty years! And, our experience has always been good; at the hands of a more than professional service advisor; Teresa Mullen. Surprisingly, Teresa More

by Realprorehabinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen , Stan Sookal
Dec 30, 2021 -

BMW of Norwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

December 28, 2021

Quality service that is done in a timely fashion without over selling services not requested. More

by xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Mullin
Dec 30, 2021 -

BMW of Norwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

December 28, 2021

Great response, great service. Took care of all of my cars issues. Very fast and courteous. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anabel GUERRERO
Dec 30, 2021 -

BMW of Norwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

November 11, 2021

Very welcoming and honest. They are very helpful to get me back on the road again. More

by raposot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yousif, Ali Kooros
Nov 12, 2021 -

BMW of Norwood responded

We're happy that our team is welcoming and helpful to work with! We appreciate it!

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