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BMW of Norwood
Norwood, MA
1,382 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 30, 2023
As always, BMW of Norwood provides white-glove service to me and today was no exception. My service advisor, Jayme Snyder, is thorough, very knowledgeable and possesses outstanding communications skills. me and today was no exception. My service advisor, Jayme Snyder, is thorough, very knowledgeable and possesses outstanding communications skills. More
by rain-scalar.01
Employees Worked With
Jayme Snyder, Despina Karalis-Palmeira
September 30, 2023
They have an excellent service team. Always professional. Seems like customer satisfaction is important to them. Looks like a well run operation. Highly recommend. Always professional. Seems like customer satisfaction is important to them. Looks like a well run operation. Highly recommend. More
by myboston
Employees Worked With
Teresa Mullen, Stan Sookal
September 30, 2023
Great service at reasonable prices. My Service Advisor did a great job explaining what my car needed and kept me up to speed on the timeline My Service Advisor did a great job explaining what my car needed and kept me up to speed on the timeline More
by russell.taddeo
Employees Worked With
Teresa Mullen
September 28, 2023
My service advisor Haik and technician Vitaly are amazing to work with. Their professionalism is outstanding. All concerns are addressed and all questions are answered. I live almost 2 hours away and I’ll on to work with. Their professionalism is outstanding. All concerns are addressed and all questions are answered. I live almost 2 hours away and I’ll only service my car here. Thank you again! More
by Nick
Employees Worked With
Haik, Vitaly
September 26, 2023
I was happy with how long it took to do the work but was not happy that my service rep Leanne did not call me to say the car was ready. I had to call the dealer myself to check on my vehicle. not happy that my service rep Leanne did not call me to say the car was ready. I had to call the dealer myself to check on my vehicle. More
by jayhill1963
Employees Worked With
Rodrigo Lembo, Despina Karalis-Palmeira
September 25, 2023
I had my car sitting there for about a month and it was still not repaired. They never fix the water leak in my car. Do not use this dealer. still not repaired. They never fix the water leak in my car. Do not use this dealer. More
by 2015BMW3series
Employees Worked With
Rodrigo Lembo, Carlos Vasquez, Despina Karalis-Palmeira
September 23, 2023
Leanne Rattey was an amazing and super friendly at the Client services department! My car was damaged from the accident and she is super helpful getting it check out and follow with an estimate sending to Client services department! My car was damaged from the accident and she is super helpful getting it check out and follow with an estimate sending to me on time so I can get it done with the car insurance adjuster and always help with her smile! Thanks Leanne because you are awesome! More
by Tinango0128
Employees Worked With
Leanne Rattey
September 21, 2023
I always have a great experience with Teresa Mullen. The service is great. I feel confident that I am being treated fairly. I am older and Teresa is so helpful. The service is great. I feel confident that I am being treated fairly. I am older and Teresa is so helpful. More
by Frederick. McCarthy 37
Employees Worked With
Dan Drinkwater
