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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,280 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,280 reviews

July 17, 2023

The BMW GALLERY in Norwood is exceptional in every way. My salesman Roger Laferrarra was spectacular in getting me into the car I wanted. Paul the Genius (goes over electronics and car specs) very helpful More

by ragusabruno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa in service dept , Ian Cunningham, Roger Laferrara, Junior Rodriguez, Heather Dumas, Rodrigo Lembo, Despina Karalis-Palmeira
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Jul 17, 2023 -

ragusabruno responded

Roger LaFerrara, Paul, the genius, and all the service dept representatives that I see Teresa Mullen, Ridrigo and front desk are all so helpful.

Jul 18, 2023 -

BMW of Norwood responded

Thank you for your kind words for our staff, we appreciate it!

July 15, 2023

Have always been given good counseling on what needs to be taken care of, they are very reputable. Teressa is a true professional. More

by wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen 5 stars, Stan Sookal, Dan MacDonald
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July 14, 2023

Carlos (Vasquez? )was great to work with! Fun, energetic, knowledgeable and honest, and helpful. Thanks! More

by Jsshapiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
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Jul 14, 2023 -

Jsshapiro responded

Carlos Vasquez was great to work with! He was fun, energetic, knowledgeable, and honest , and helpful. Thanks Carlos!

Jul 14, 2023 -

BMW of Norwood responded

Thank you for your kind words for our staff, we appreciate it!

July 14, 2023

Norwood BMW helped me out of a difficult situation. My wife was driving up to meet me in NH and the low oil light went on and ac failed. We live in RI and have our BMW serviced there. I found Norwood o More

by bfriedman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin and Diana
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Aug 15, 2023 -

BMW of Norwood responded

Thank you so very much for your kind words! We are thrilled to hear that you and your wife were pleased with the service provided by our service staff in your emergency. At BMW of Norwood, it is always our pleasure to ensure your satisfaction with any of the services that we provide. We appreciate your business and thank you for your Five Star review!

July 12, 2023

Personnel were efficient and got car repaired on time . Service manager Teresa does a pretty good job More

by lennyleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen
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Jul 13, 2023 -

BMW of Norwood responded

Thank you for your kind words for our staff, we appreciate it!

July 11, 2023

Long term repeated excellence. Now it is the fourth BMW I buy from this dealership. That says it all. More

by Dontdosurvey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aleksandr Banar, Ali Kooros, Despina Karalis-Palmeira
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Aug 04, 2023 -

BMW of Norwood responded

We appreciate your positive review about your experience with us!

July 10, 2023

Friendly…flexible willing to make accommodations. Speedy service while attending to details. Very transparent awesome More

by David DiPierro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Rezzuti & Nicholas Strovato
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Jul 27, 2023 -

BMW of Norwood responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 09, 2023

I am satisfied with the service of my car. My person was nice polite & professional More

by mamerecherie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
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Jul 27, 2023 -

BMW of Norwood responded

We're happy to hear you had such a positive experience with our service!

July 07, 2023

Great service Leanne went above and beyond with her communication. The car is working really good and I’m really impress with your service at all levels. More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne
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Aug 07, 2023 -

BMW of Norwood responded

Ensuring your satisfaction is BMW of Norwood's ultimate goal and we are pleased to know that Leanne went above and beyond to provide you with a great service experience! We appreciate your business and your Five Star review! We look forward to the pleasure of assisting you again.

July 05, 2023

Service was good. Tim provided detailed info on the other issues which was helpful to understand. More

by arathor74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim from service department
Report | Print
Jul 07, 2023 -

BMW of Norwood responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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