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BMW of Norwood

Norwood, MA

4.7
1,279 Reviews

918 Providence Hwy

Norwood, MA

02062

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Showing 1,279 reviews

August 29, 2023

TERESA WAS THERE FOR ME THE MINUTE I CAME INTO BMW…. SHE MADE ME FEEL VERY COMFORTABLE AND I WOULD HIGHLY RECOMMEND HER AS MY. LIASON… Thank you TERESA More

by Msravech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERESA
Sep 09, 2023 -

BMW of Norwood responded

Thank you for acknowledging Teresa’s professionalism and dedication. Ensuring your satisfaction is our ultimate goal! Your business, as well as your Five-Star Review, are very much appreciated!

August 29, 2023

Leanne R. was very helpful. My car needed a significant and costly amount of work done and Leanne walked me through the process with my insurance company to g More

by tamikapdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne Rattey
Sep 10, 2023 -

BMW of Norwood responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Leanne provided a great experience for you! It would be our pleasure to have the opportunity to assist you again.

August 28, 2023

Prompt scheduling and accurate repairs. The technician took the time to explain the repairs required. More

by Vaishali1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen
Aug 31, 2023 -

BMW of Norwood responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

Aug 31, 2023 -

BMW of Norwood responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 28, 2023

Great service - fast and pleasant experience - my service guy - Niko - was Knowledgeable and pleasant - good job everyone More

by Lgorgens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko
Sep 01, 2023 -

BMW of Norwood responded

Thank you for your kind words! It was our pleasure to take care of your automotive needs. We want to thank you for acknowledging Niko and his dedication to providing you with an excellent service experience. We appreciate your business and the Five-Star review!

Sep 01, 2023 -

Lgorgens responded

Niko is a great person to take care of your car - absolutely 100%

August 24, 2023

Jayme in service is always super helpful and keeps me informed throughout the entire process! Entire staff has been friendly, professional, and accommodating. More

by BK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
August 24, 2023

Cisco was patient and spent a bunch of time helping us choose our BMW. He was honest and upfront with everything. Highly recommend. More

by BK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Coronel, Heather Dumas
Sep 06, 2023 -

BMW of Norwood responded

Thank you for your kind words for our staff, we appreciate it!

Sep 06, 2023 -

BMW of Norwood responded

Thank you for your kind words for our staff, we appreciate it!

August 21, 2023

After a really bad experience at the Boston dealership, Leanne was just the person I needed. She is not only lovely, she worked really hard to provide the best customer service. Communication was great, sh More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne Rattey
August 19, 2023

The staff are nice and the service is good. The only critique is that service can take a long time More

by Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa, Despina Karalis-Palmeira
August 16, 2023

I am glad that I went to BMW Dealership in Norwood MA. Jayme went above and beyond to give me a great price to repair my 2011 X5 Diesel. I will definitely go there when I need a new car. Love it! More

by Gerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Aug 18, 2023 -

BMW of Norwood responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 16, 2023

Very helpful with service coordination and updates. Very happy to get my car serviced here worked with Anabel she is a great advisor with attention to detail and makes service a pleasurable experience. More

by Lprez33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabel guerrero
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