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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.8
1,382 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,382 reviews

December 04, 2023

Leanne and the rest of the BMW team were excellent. Leanne updated me on the progress of my service and got me in and out quickly. Thank you!! More

by jpboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne
Report | Print
Dec 06, 2023 -

BMW of Norwood responded

It's fantastic to hear about your positive experience with Leanne and the BMW of Norwood team! Getting timely updates on your service progress and efficient, quick service can make the whole process hassle-free. It's great when a service advisor like Leanne ensures a smooth and prompt experience. Thank you for your business!

December 02, 2023

Great service! Knowledgeable customer service! Highly recommend this dealership! They have a great ability to accommodate every customer. Way to go! More

by Tatyana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Carosi, Stan Sookal, Dan MacDonald, Ali Kooros, Despina Karalis-Palmeira
Report | Print
Dec 05, 2023 -

BMW of Norwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

Multiple services performed including but not limited to: oil vhange, brake fluid, air filter and multi point safety inspection. The report failed to specify the condition or acceptable range of tire tread, More

by Ma1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Other
Report | Print
Dec 13, 2023 -

BMW of Norwood responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

November 30, 2023

Jayme is the best, never cease to amaze. Exceptional wait time, clean environment always a pleasure going here for service More

by Lynks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Report | Print
Dec 01, 2023 -

BMW of Norwood responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

November 30, 2023

Thorough attention, excellent work, and friendly staff. I particularly appreciate the opportunity to get answers from the experts. More

by fldveloce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Snyder
Report | Print
Dec 01, 2023 -

BMW of Norwood responded

It's fantastic to hear that you received thorough attention, excellent work, and encountered a friendly staff during your experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

Service is very good. Representative is very great with her communications and follow up. She pays attention to details. More

by raymondwilliams544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen
Report | Print
Dec 02, 2023 -

BMW of Norwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 29, 2023

Professional, courteous & friendly. Appointment was scheduled and work was completed on time. Nick did a great job! More

by drlung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Stravat, Adrian Pirvu, Junior Rodriguez, Stan Sookal
Report | Print
Dec 01, 2023 -

BMW of Norwood responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

November 29, 2023

The team at BMW Norwood was excellent to work with and very accommodating . Highly recommend them for all BMW servicing needs! More

by mbmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hyke and Melvin, Pavlo Hoshovsky, Rodrigo Lembo
Report | Print
Dec 01, 2023 -

BMW of Norwood responded

Thank you for the kind words! BMW of Norwood appreciates your business and looks forward to your next visit. Thank you for your Five Star review and your recommendation!

November 25, 2023

Teresa Mullen, in my opinion is the best service representative at BMW of Norwood. I’m very pleased that she came back to BMW of Norwood. More

by Pas1021
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen, Despina Karalis-Palmeira
Report | Print
Dec 01, 2023 -

BMW of Norwood responded

Thank you for acknowledging Teresa! It is always great to hear when one of our associates is acknowledged for their professionalism. We look forward to the pleasure of assisting you again!

November 22, 2023

Dealer was highly knowledgable and kept me in the loop at every part of the repair process. They delivered a successful outcome, when another BMw dealer in New Port could not. More

by Rusi.kombalov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
Report | Print
Nov 21, 2023 -

Rusi.kombalov responded

Thank you all!

Nov 22, 2023 -

BMW of Norwood responded

Thank you for your kind words for our staff, we appreciate it!

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