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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.8
1,383 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,383 reviews

December 09, 2023

Great place to trust your car for service with great people to deal with, since you give the gives, through your personal service until you pick it up More

by Caro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
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Dec 12, 2023 -

BMW of Norwood responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

December 08, 2023

Very professional and thorough. Annabel is my service advisor and she is outstanding. She takes good care of me. More

by Rmcivor55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annabel Guerrero
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Dec 12, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a fantastic experience and that Annabel provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Just did an inspection sticker, that took 30mns, agent was nice and helpful. Helped myself in the waiting area with a coffee. More

by Johny_kim2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Dec 12, 2023 -

BMW of Norwood responded

We are thrilled to hear that you had a nice and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

An upscale experience. Best dealer experience I know. Worry of the BMW badge and prestige. More

by POPEcarlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayk
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Dec 12, 2023 -

BMW of Norwood responded

We are thrilled to hear that you had an upscale experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

The attention to my questions and overall guidance in my car purchase was impeccable! and memorable! Thank you to the BMW Norwood team. More

by KLB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Menasha, Heather Dumas
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Dec 08, 2023 -

BMW of Norwood responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Very efficient, friendly, and no surprise service. Jayme is a really great service manager. Always happy here! More

by drwoodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
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Dec 08, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Jayme provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Great reception, quick easy and professional; Melvin did a great job; check out seamlessly. Lift to the office nice and quick More

by peter.aldrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin
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Dec 07, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Melvin provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

Leanne Rattey went above and beyond with my my car was in service including a rental More

by amybrinker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne Rattey, Despina Karalis-Palmeira
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Dec 08, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Leanne went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

It is a responsive dealership willing to work with you while your car is getting serviced. More

by Heathermeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayk Devtyan
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Dec 07, 2023 -

BMW of Norwood responded

We are thrilled to hear that you had a responsive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

BMW of Norwood in particular Kyle MacDonald made our car buying experience a pleasurable one. I have been buying cars for over 20 years and Kyle is one of the best Salesperson I have come across . He was k More

by nsriram73
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Macdonald, Heather Dumas
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Dec 07, 2023 -

BMW of Norwood responded

It's fantastic to hear about your positive experience at BMW of Norwood, especially with Kyle! Kyle's kind, knowledgeable, and patient approach during your car-buying experience must have made a significant difference. The dealership's commitment to accurate timelines, from booking to delivery, and our smooth process, including after-sales service, showcase our dedication to customer satisfaction. While the current market conditions might not always allow for negotiating the MSRP, it's great to know that every other aspect of your experience was enjoyable. Congratulations on your new vehicle!

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