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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,279 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,279 reviews

September 28, 2023

My service advisor Haik and technician Vitaly are amazing to work with. Their professionalism is outstanding. All concerns are addressed and all questions are answered. I live almost 2 hours away and I’ll on More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haik, Vitaly
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Oct 03, 2023 -

BMW of Norwood responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Haik and Vitaly went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 26, 2023

I was happy with how long it took to do the work but was not happy that my service rep Leanne did not call me to say the car was ready. I had to call the dealer myself to check on my vehicle. More

by jayhill1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Lembo, Despina Karalis-Palmeira
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September 25, 2023

I had my car sitting there for about a month and it was still not repaired. They never fix the water leak in my car. Do not use this dealer. More

by 2015BMW3series
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodrigo Lembo, Carlos Vasquez, Despina Karalis-Palmeira
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Sep 27, 2023 -

BMW of Norwood responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

September 25, 2023

Excellent experience with my recent purchase of 2024 X3 M40i. Highly recommend Kyle in sales and Gabe on the delivery. A+++ More

by Don Colapietro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Israel, Kyle Macdonald, Heather Dumas
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Sep 27, 2023 -

BMW of Norwood responded

Congratulations on your new vehicle! We are thrilled that Kyle and Gabe provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 23, 2023

Leanne Rattey was an amazing and super friendly at the Client services department! My car was damaged from the accident and she is super helpful getting it check out and follow with an estimate sending to More

by Tinango0128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne Rattey
Report | Print
Sep 27, 2023 -

BMW of Norwood responded

We are thrilled that Leanne provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 21, 2023

Easy to setup appt, loads of communication, nice perks like a car wash. Thank you! More

by fldveloce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
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Sep 24, 2023 -

BMW of Norwood responded

It's truly wonderful to hear that you had an amazing experience with BMw of Norwood. Thank you for sharing your glowing review! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 21, 2023

I always have a great experience with Teresa Mullen. The service is great. I feel confident that I am being treated fairly. I am older and Teresa is so helpful. More

by Frederick. McCarthy 37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
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Sep 24, 2023 -

BMW of Norwood responded

We are thrilled that Teresa provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 18, 2023

So clean and pleasant area to wait! Was even better I went on a rainy day and didn’t get a drop of rain on me because of the service garage you pull into! More

by rgood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Mullen , Despina Karalis-Palmeira
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Sep 23, 2023 -

BMW of Norwood responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 16, 2023

Good customer service and transparency They provided courtesy transportation to and from my home. Pricing is ok More

by velujn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Antuna, Carlos Vasquez
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Sep 19, 2023 -

BMW of Norwood responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

September 15, 2023

BMW of Norwood have always serviced my bmw and I should say on major repairs you can depend on them. More

by calvin.johnson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Antuna
Report | Print
Sep 19, 2023 -

BMW of Norwood responded

We appreciate your trust in BMW of Norwood for servicing your BMW. It's fantastic to hear that you can depend on us for major repairs. Providing reliable service and peace of mind for our customers is what we strive for, and we're pleased to know that we've met your expectations. Thank you for choosing us, and we value your feedback!

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