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BMW of Norwood

Norwood, MA

4.7
1,565 Reviews

918 Providence Hwy

Norwood, MA

02062

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Showing 1,565 reviews

September 05, 2025

Professional and prompt. I compared prices and they were similar to private BMW mechanics. I felt comfortable with the quality of the work. More

by Sg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ service advisor
Sep 07, 2025 -

BMW of Norwood responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 05, 2025

I never received a loaner vehicle when my ride went into the BMW dealer to be fixed nor did they cover the bill they made me pay almost 1,000 out of pocket so insane I recommend going to the Brighton mass More

by Edward Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natasha Diaz
Sep 12, 2025 -

BMW of Norwood responded

Edward, I would like to discuss this further with you so I can better understand. If I’m looking at the correct account I’m seeing the vehicle is 7 years old with 80,000 miles on it and would not have warranty coverage. I can be reached at 781.278.1214 or ttoppan@group1auto.com to discuss further. Sincerely, Tom Toppan General Manager BMW Norwood

September 04, 2025

As far as dealerships go, BMW Norwood is good! I would say they are better than most. I’ve been a client of theirs for 17 years and think if you are going to purchase through a dealer they are th More

by Yoyoro
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Sep 07, 2025 -

BMW of Norwood responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 03, 2025

Above and beyond service; dealt with complicated repair and went out of their way to make sure the job was done right. More

by X5bigD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
Sep 07, 2025 -

BMW of Norwood responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2025

Dan D. Is outstandinga & always great care of my BMW. Teresa the S.M makes sure I am happy with the work and goes out of here way to do so. More

by Coach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullins, Alex Archer, Natasha Diaz
Sep 07, 2025 -

BMW of Norwood responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 02, 2025

The service people I deal with at BMW Norwood are excellent. Teresa and Jenny have been so accommodating and meet my needs every time. It is a pleasure dealing with them. More

by peder.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny, Teresa
Sep 03, 2025 -

BMW of Norwood responded

Hi Peder, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 01, 2025

Attention to detail was great the respect for a person that wasn’t they were not sure if I was gonna purchase a car or not was terrific. And after purchasing the card there gentleman took me through the c More

by rollins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabrial, Natasha Diaz
Sep 03, 2025 -

BMW of Norwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Norwood! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 31, 2025

Easy to work with, helpful in identifying a car model and features, great salesman people More

by gary.meininger
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sokol Sota
Sep 03, 2025 -

BMW of Norwood responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 30, 2025

The dealership was a pleasure to work with. Everyone was friendly and service was efficient. Our salesman Mario was especially easy to work with and made buying a car as easy as it could be. More

by TerriL
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Carosi
Sep 02, 2025 -

BMW of Norwood responded

Hi, we are thrilled to hear about your positive experience at our dealership! Providing exceptional customer service is our top priority, and we're happy to know that Mario made your car-buying journey smooth and enjoyable. Thank you for choosing us!

August 28, 2025

The sales person Kyle MacDonald and the sales manager Alex Chu were both exceptional. Highly recommend the dealership More

by tommacdonald76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle MacDonald
Aug 31, 2025 -

BMW of Norwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Norwood! Thanks again for the recommendation, and have an amazing day!

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