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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.8
1,385 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,385 reviews

January 15, 2024

I went in for an oil and filter change. They extended me an offer for 3 years of unlimited oil / filter changes at $225. That's an exceptional offer by BMW! The service manager, Teresa Mull More

by holl_4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen
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Jan 18, 2024 -

BMW of Norwood responded

It's fantastic to hear that you received an exceptional offer from BMW for 3 years of unlimited oil and filter changes. It's also great that our service manager, Teresa, consistently looks out for the best interest of customers, and you've had a positive experience with her over the past 6 years. Recommendations based on such positive interactions speak volumes. We appreciate your business. We look forward to assisting you in the future.

January 11, 2024

Fantastic experience with Dan Drinkwater at BMW of Norwood. Top level service, clarity and transparency throughout! More

by russmartin44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
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Jan 13, 2024 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Dan provided fantastic assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 11, 2024

Dan Drinkwater is the best! Always a pleasure to work with him. He makes getting my vehicle serviced easy and simple. Very excited to be working with him again. I never leave di More

by nicole.chester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
Report | Print
Jan 13, 2024 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Dan provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 08, 2024

I'm 78 years old and have owned over thirty cars. BMW of Norwood is the best dealership I've ever done business with and my service advisor, Carlos, is a great guy who handles every detail as if it w More

by Mark Cohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela Narvaez-Tigreros, Carlos Vasquez
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Jan 10, 2024 -

BMW of Norwood responded

It's wonderful to hear about your positive experience with BMW of Norwood and your service advisor, Carlos! Finding a dealership that stands out after owning over thirty cars speaks volumes about our exceptional service. Carlos's attention to detail and personalized care truly make a difference, reflecting a genuine commitment to ensuring the best service for customers. Thank you for your loyalty and business!

January 07, 2024

Hayk was extremely helpful and kept me up to date throughout the process of repairs. More

by e-dugas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayk
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Jan 09, 2024 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Hayk provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

Quality service, helpful staff, good communication, comfortable waiting space with coffee drinks and snacks. Loaner cars available. More

by Hsulli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabel Guerrero
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Jan 09, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had a Quality experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

Great service. All staff is excellent and very service oriented. Highly recommend. Top notch experience More

by Lucadellanese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne Rattey
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Jan 09, 2024 -

BMW of Norwood responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

January 06, 2024

Service oriented. Courtesy and client comfort a priority here. Service expedient and delivered as promised More

by French.diane
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen, Alex Archer, Daniela Narvaez-Tigreros
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Jan 06, 2024 -

French.diane responded

Thank you for great service

Jan 08, 2024 -

BMW of Norwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

January 05, 2024

Quick professional service, I felt extremely comfortable taking my new acquired vehicle to BMW of Norwood More

by yandrejl01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
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Jan 09, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 05, 2024

Expensive but always reliable. Carlos always does a good job. ill be returning as needed. More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
Report | Print
Jan 09, 2024 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Carlos provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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