BMW of Norwood

Great job easy to make the appointment online everything was done perfect thank you Anabel was done perfect thank you Anabel More

BMW Norwood always makes car repair a pleasant experience. They are very professional at all times. experience. They are very professional at all times. More

Therese was very polite and helpful. The waiting area is very neat. The cappuccino is exceptional. The waiting area is very neat. The cappuccino is exceptional. More

Service and Theresa Mellen is always pleasant, honest and knowledgeable. I always wait and feel I am well taken care of. knowledgeable. I always wait and feel I am well taken care of. More

Jayme in service and Gabriel in genius department were great! Highly recommend both! Thank you! :) great! Highly recommend both! Thank you! :) More

The people that works there are good for what they do every day thank you every day thank you More

Excellent service from all Employees. Theresa is the best service representative, she is quick and thorough Theresa is the best service representative, she is quick and thorough More

My service manager is easy to get access to. Service was over and an above. Communication is great! Text messaging me updates as my service progressed. Service was over and an above. Communication is great! Text messaging me updates as my service progressed. More

Francisco helped me with a BMW Certified Pre-Owned (CPO) used 2019 BMW 3 series car. He was wonderful - totally knowledgeable about every feature of the car, very easy to work with, super attentive when I used 2019 BMW 3 series car. He was wonderful - totally knowledgeable about every feature of the car, very easy to work with, super attentive when I had questions or had issues to resolve in the purchase process. I was able to take the car out for a long test drive so I could really see how it handled. His manager Mike also helped me with some of the details and was equally amazing to work with. Absolutely one of the best car-buying experiences my wife and I have ever had. On delivery of the car, Paul, the product genius (a title that is well deserved), helped me to learn all of the ins and outs of the car. We spent over an hour going over different aspects of the car's controls and systems, which was invaluable. Wow - I have never experienced a delivery that was as professional and informational as this. I have to mention the CPO aspect too. Even before I test drove the car, the dealership had installed new tires and did some brake work to get the car ready for sale. During the test drive, I noticed some vibration at higher speeds. Before I took delivery of the car, the service team looked into it, made several adjustments to the brakes and tire balancing, and now the car drives as smooth as silk. The car drives and looks like a brand new car in just about every way possible. And CPO gave me an additional year of warranty which is great. I would definitely recommend CPO. More

They stated we needed an engine oil leak repaired for over $5000.00 because of all wheel drive. There were never any drips on the garage floor. We went to another shop who told us there was no leak. Rath over $5000.00 because of all wheel drive. There were never any drips on the garage floor. We went to another shop who told us there was no leak. Rather there was spillage from removing the oil filter. Always wise to get a second opinion. More